Quality Engineer

Rockford Corp.; Tempe (AZ); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Job summary

Rockford Fosgate in Tempe, AZ is seeking a Quality Engineer to support the QEMS and ensure compliance with customer, regulatory, and industry requirements. You will manage quality documentation, handling of customer complaints, corrective actions, PPAP submissions, internal audits, and supplier quality initiatives.

The role focuses on maintaining quality records, leading root cause analysis, and driving continuous improvement to sustain product quality and customer satisfaction across the

Qualifications

• Bachelor’s degree or equivalent in a related field, preferred.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Maintain and support QEMS compliance and quality requirements.
• Develop, implement, and maintain quality procedures and forms.
• Control and maintain quality records and documentation.
• Participate in internal audits and audit preparation.
• Monitor quality metrics and report performance trends.
• Coordinate customer PPAP requirements and submissions.
• Prepare and review PPAP packages per AIAG guidelines.
• Ensure PPAP elements are complete and approved before production release.
• Review engineering changes and determine PPAP submission needs.
• Interface with customers, engineering, manufacturing and suppliers on PPAP approvals.
• Lead root cause analysis and manage NCRs/CARs.
• Facilitate corrective action investigations and closure.
• Verify corrective actions and maintain corrective action data.
• Track supplier quality performance and audits.

Skills

PPAP Management

CAPA

NCR/CAR

Analytical Thinking

Critical Thinking

Customer Complaint Investigation

Education

Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Technology, or related field

Tools

AIAG PPAP

Job description

Position: Quality Engineer

We are a customer-focused provider of audio solutions. We exceed users’ expectations with well thought out design, integration, and service. Our purpose-built products meet our customers where they are at, enhancing their moment with a powerful experience through music.

Position Summary

The Quality Engineer is responsible for supporting the organization's Quality Environmental Management System (QEMS) to ensure compliance with customer, regulatory, and industry requirements. This position manages quality documentation, customer complaints, corrective actions, PPAP submissions and approvals, internal audits, supplier quality activities, and continuous improvement initiatives to maintain product quality and customer satisfaction.

Key Responsibilities

• Maintain and support compliance with QEMS, and organizational quality requirements, as applicable.
• Assist with development, implementation, and maintenance of quality procedures, work instructions, and forms.
• Control and maintain quality records and documentation.
• Participate in internal audits and support audit preparation activities.
• Monitor quality metrics and report performance trends.
• Coordinate customer PPAP requirements and submission activities.
• Prepare, review, and submit PPAP packages in accordance with AIAG requirements.
• Ensure all PPAP elements are complete, accurate, and approved prior to production release.
• Review engineering changes and determine PPAP submission requirements.
• Interface with customers, engineering, manufacturing, and suppliers regarding PPAP approvals.
• Maintain PPAP status logs and approval records.
• Support customer launches and new product introduction projects.
• Receive, investigate, and document customer complaints and quality concerns.
• Coordinate containment actions to protect customers from nonconforming products.
• Lead root cause analysis
• Manage internal and external nonconformance reports (NCRs).
• Facilitate corrective action investigations and closure.
• Verify implementation and effectiveness of corrective actions.
• Maintain corrective action databases and performance metrics.
• Request and review supplier corrective actions.
• Support supplier PPAP and quality documentation reviews.
• Participate in supplier audits as required.
• Track supplier quality performance and improvement activities.

Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Technology, or related field preferred.
• Equivalent combination of education and experience may be considered.

Core Competencies

• Production Part Approval Process (PPAP) Management
• Customer Complaint Investigation and Resolution
• Corrective and Preventive Action (CAPA)
• Nonconformance Management (NCR/CAR)
• Analytical Thinking
• Critical Thinking

Success in This Role

Success in this role is measured by the quality and consistency of design outcomes across the product portfolio, the strength of design leadership within the Product Development process, the effectiveness of cross-functional decision-making, the timely progression of programs through development milestones, and the delivery of products that strengthen brand differentiation, customer appeal, and business performance.

About Rockford Fosgate & Benefits

Rockford Fosgate is an equal opportunity employer located in Tempe, Arizona. Join a collaborative and dynamic environment where your contributions directly support our mission to deliver powerful audio experiences. Employees enjoy competitive pay, affordable healthcare, 401(k) matching, and a pathway for long-term growth.