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Job Summary
The Quality Engineer (QE) is responsible for driving quality excellence throughout the product lifecycle by integrating Advanced Product Quality Planning (APQP), production quality systems, and supplier quality management practices. This role partners closely with customers, suppliers, manufacturing operations, engineering, and cross-functional teams to ensure compliance with customer requirements, industry standards, and RESRG quality expectations. The QE serves as a key contributor to product launches, ongoing manufacturing performance, and continuous improvement initiatives by proactively identifying risks, implementing corrective actions, and fostering a culture of quality and customer satisfaction.
Quality Engineer
Key Responsibilities
APQP & Launch Quality Leadership
- Lead APQP activities and ensure successful execution of all quality deliverables throughout the product development and launch process.
- Develop, implement, and maintain Safe Launch Plans, Control Plans, Measurement System Analysis (MSA), Gage Work Instructions, and Gage R&R studies in accordance with corporate and customer requirements.
- Collaborate with Engineering, Manufacturing, Program Management, and Operations teams to identify and mitigate quality risks during product development and launch.
- Review customer specifications, drawings, and requirements to verify manufacturing capability and identify potential quality risks.
- Lead appearance approval activities and establish internal and customer-approved boundary samples.
- Prepare, compile, and submit Production Part Approval Process (PPAP) documentation for both customer and intercompany requirements.
- Support change management processes and ensure quality requirements are properly evaluated and documented.
Production Quality Management
- Monitor, analyze, and report key quality performance metrics, driving timely corrective and preventive actions.
- Conduct Layered Process Audits (LPA), Internal IATF 16949 audits, and Customer-Specific Requirement assessments to ensure ongoing compliance.
- Serve as the primary quality contact for manufacturing operations, supporting issue resolution and escalation as needed.
- Lead structured problem-solving activities utilizing root cause analysis methodologies.
- Drive Cost of Quality (COQ) reduction initiatives through data analysis and continuous improvement efforts.
- Support containment activities and customer responses related to quality concerns or production disruptions.
Supplier Quality Engineering
- Manage supplier quality performance through audits, assessments, and risk-based evaluations.
- Partner with suppliers to resolve non-conformances, implement corrective actions, and ensure sustainable improvements.
- Support supplier development activities focused on process capability, defect reduction, and performance improvement.
- Lead supplier issue investigations and coordinate cost recovery activities when appropriate.
- Establish, track, and report supplier quality KPIs, including PPM, corrective action responsiveness, and supplier audit results.
Customer Quality & Relationship Management
- Build and maintain strong customer relationships, serving as a key quality interface for customer quality representatives, SQEs, and Supplier Technical Assistance (STA) organizations.
- Coordinate responses to customer quality concerns, ensuring timely communication and effective resolution.
- Support customer audits, plant visits, and quality reviews.
- Communicate quality performance, risks, and improvement plans to both customers and internal stakeholders.
Collaboration & Training
- Foster effective communication and alignment among customers, launch teams, plant operations, engineering teams, and suppliers.
- Facilitate training and coaching on APQP, core quality tools, quality system requirements, and supplier quality practices.
- Promote a culture of continuous improvement and proactive quality ownership.
- Identify, document, and share best practices across the organization.
Documentation & Reporting
- Maintain accurate and organized quality records, including inspection reports, audit results, non-conformance reports, control plans, PFMEAs, and corrective action documentation.
- Develop and present quality performance reports to management, highlighting key metrics, risks, trends, and improvement initiatives.
- Ensure compliance with customer, regulatory, and IATF 16949 documentation requirements.
Continuous Improvement
- Identify opportunities to improve quality systems, manufacturing processes, launch activities, and supplier performance.
- Apply quality methodologies such as Six Sigma, Lean Manufacturing, Statistical Process Control (SPC), PFMEA, 8D, and Root Cause Analysis to drive sustainable improvements.
- Lead and participate in continuous improvement projects focused on quality, efficiency, and customer satisfaction.
Qualifications
- Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field preferred.
- 3+ years of Quality Engineering experience in a manufacturing environment; automotive industry experience preferred.
- Working knowledge of APQP, PPAP, PFMEA, MSA, SPC, Control Plans, and IATF 16949 requirements.
- Experience conducting audits and applying structured problem-solving methodologies (8D, Five Why, Fishbone, etc.).
- Strong analytical, communication, and project management skills.
- Proficiency with Microsoft Office applications and quality reporting systems.
Desired Attributes
- Strong attention to detail and commitment to delivering world-class quality.
- Customer-focused mindset with excellent interpersonal and relationship-building skills.
- Proactive, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
- Strong problem-solving and decision-making abilities.
- Adaptable and resilient with a continuous improvement mindset.
- Ability to successfully complete defect recognition and appearance evaluation training.
- Effective collaborator who can influence cross-functional teams and drive results through accountability.