Quality Engineer

Madix, Inc; Eclectic (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Group Health Insurance

401k – Eligible day one

Holidays

Vacation time

Educational Assistance

Employee Assistance Program

Onsite Clinic

Safety incentives

Employee Appreciation Days

Job summary

Madix, Inc is seeking a Quality Systems professional to support the Quality Management System and ISO 9001 readiness across multiple manufacturing areas. You will help develop procedures, records, audits and training inputs, and lead corrective actions with cross-functional teams.

The role covers shop-floor quality support, data-driven quality improvement, and supplier quality collaboration, with a focus on preventing defects and ensuring compliance.

Qualifications

• Experience supporting Quality Management Systems (QMS) and ISO 9001:2015 readiness.
• Ability to lead internal and process audits and identify compliance gaps.
• Proficiency with document control, record keeping, and workflow documentation.
• Familiarity with data analysis, quality metrics, and reporting tools.

Responsibilities

• Develop, implement, and maintain the QMS and associated procedures.
• Lead or support root cause investigations (RCCA) for quality issues.
• Provide shop-floor quality support across manufacturing processes.
• Develop inspection plans, control charts, and quality records.
• Coordinate supplier quality activities and corrective actions.
• Document and analyze quality data for trends and reports.

Skills

Quality management

ISO 9001

Audits

Root cause analysis

Document control

Tools

SAP

SharePoint

Q-Connect

Power Apps

Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities

Quality Management System / ISO 9001 Support

• Support development, implementation, and maintenance of the Madix Quality Management System.
• Assist with ISO 9001:2015 readiness activities, including procedures, records, audits, risk assessments, training, and management review inputs.
• Create and maintain quality procedures, SOPs, work instructions, forms, inspection records, and process flow documentation.
• Support document control and record control activities through SharePoint, Q-Connect, SAP, or other approved systems.
• Participate in internal audits, layered process audits, product audits, and process audits.
• Help identify gaps in compliance, process control, training, inspection, and documentation.

Corrective Action / RCCA / Customer Complaints

• Lead or support root cause investigations for internal defects, customer complaints, supplier issues, escapes, and recurring nonconformances.
• Manage corrective actions using 3P, 5 Why, fishbone, RCCA, containment, corrective action, and effectiveness verification methods.
• Support Field Quality Reports, customer complaints, replacement reviews, and external CARs.
• Ensure quality review occurs when customer complaints or no-charge replacements meet defined risk, cost, quantity, or repeat-issue thresholds.
• Track corrective actions to closure and verify actions are effective.
• Communicate findings clearly to production leaders, quality leadership, and cross-functional teams.

Shop-Floor Quality Support

• Provide daily quality support to manufacturing areas such as stamping, roll forming, press brake, welding, robotic welding, paint, woodshop, assembly, packaging, and shipping.
• Support first-piece, last-piece, hourly inspection, certified operator checks, and production verification activities.
• Assist operators and team leaders with interpreting drawings, dimensions, tolerances, inspection requirements, and defect standards.
• Develop practical shop-floor quality controls, visual standards, setup sheets, inspection aids, and go/no-go gauges.
• Evaluate defects such as wrong dimensions, weld issues, paint defects, rust, burrs, dents, camber, twist, poor fit, missing parts, and packaging damage.
• Support containment activities, sorting, rework decisions, MRB disposition, scrap review, and product release decisions.

Inspection, Measurement, and Process Control

• Develop inspection plans, check sheets, sampling plans, and quality control methods.
• Support calibration and proper use of inspection tools including calipers, micrometers, tape measures, height gauges, feeler gauges, paint mil gauges, and go/no-go fixtures.
• Assist with receiving inspection, in-process inspection, final inspection, product audits, and supplier quality checks.
• Use data to identify trends in defects, warranty, complaints, MDRs, CARs, and inspection failures.
• Apply basic statistical tools such as Pareto charts, trend charts, control charts, capability studies, PPM, scrap rate, defect rate, and COPQ.
• Recommend process changes to reduce variation and improve quality at the source.

Supplier and Material Quality Support

• Supplier rejection activities, incoming inspection, supplier communication, and supplier corrective actions.
• Investigate material-related defects such as rust, incorrect gauge, camber, hardness, twist, paint issues, damaged material, and nonconforming purchased parts.
• Work with Materials, Purchasing, and Production to contain supplier issues and prevent production disruption.
• Assist with supplier scorecards, approved supplier list inputs, and supplier quality performance tracking.

Systems and Data

• Use SAP, Q-Connect, Power Apps, SharePoint, Excel, and other systems to document inspections, defects, rejections, corrective actions, and quality records.
• Support improvement of quality apps, dashboards, inspection forms, and reporting tools.
• Enter, review, and analyze quality data for accuracy and completeness.
• Prepare quality reports for daily tier meetings, weekly quality reviews, management review, and customer/supplier discussions.
• Help standardize quality data collection across departments and sites.

Benefit Details

• Group Health Insurance Company Paid Group Term Life Dental, Vision, Short Term Disability, Long Term Disability, and Critical Care
• 401k – Eligible day one of employment (Contributions can be from 1% to 50% of salary. Company match of up to 4% quarterly based on safe harbor election)
• Holidays – 9 per year (Eligible after 30 days of employment)
• Vacation time
• Educational Assistance
• Employee Assistance Program
• Onsite Clinic – Free medical visits
• Safety and Attendance incentives
• Employee Appreciation Days

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Madix is a company about people—our employees, our clients, and our community. Our reputation as an innovative leader in the store-fixture industry is a product of the hard work and dedication of our team members. At Madix, every individual plays a vital role in the success of our company, which is why we in turn strive to help employees achieve their professional and personal goals. We also are committed to maintaining a diverse work environment where everyone feels safe, inspired, and returns home each night fulfilled by the work they do. Investing in our employees and respecting our people is the best way to preserve our future as a company.