Quality Documentation Specialist

Packsize International; Salt Lake City (UT); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid Time Off

HSA/FSA

Employee Assistance Program

Job summary

Packsize International in Salt Lake City is seeking a Quality Documentation Specialist to triage document control requests, manage controlled documents from creation to obsolescence, and perform QA checks before release. You'll edit content in the CCMS, publish documents, track versions, and support cross-functional teams with policies, safety, and audits.

Strong writing, detail orientation, and basic project management are essential.

Qualifications

• Associate's or Bachelor's degree required.
• 1-3 years QA/QC document control experience, preferably in a hardware manufacturing setting.
• Strong writing and organizational skills.
• Attention to detail and ability to research and understand technical content.
• Effective communication and problem-solving abilities.
• Intermediate computer skills with Excel and Microsoft Office.

Responsibilities

• Triage incoming Document Control requests and route work appropriately.
• Oversee controlled documents from creation through distribution and obsolescence.
• Author and edit controlled content in the CCMS.
• Perform final QA checks prior to document release.
• Publish final documents and update registry/version tables.
• Own and monitor support channels.
• Assist with documentation across policies, safety, and related materials.
• Track documentation gaps identified through audits.
• Contribute to process improvements in document control workflows.
• Build relationships with knowledge management, quality assurance, safety, and HR teams.

Skills

Strong writing

Attention to detail

Effective communication

Adaptability

Problem-solving

Education

Associate's or Bachelor's degree in scientific/technical/quality/business

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Quality Documentation Specialist page is loaded## Quality Documentation Specialistlocations: Packsize Salt Lake Citytime type: Full timeposted on: Posted Todayjob requisition id: R-100801**Job Description:****About Packsize**Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box - it's delivering what's right for our customers, their customers, our people, and the planet.**What You'll Do*** Triage incoming Document Control requests, evaluate completeness against process requirements, and disposition or route work appropriately* Oversee controlled documents from creation, review, and approval to distribution and obsoletion.* Author and edit controlled content in the CCMS* Perform final QA checks prior to document release* Publish final documents and update registry/version tables* Own and monitor support channels* Process quality-related requests such as vendor onboarding and RFI questionnaires, researching and compiling accurate responses using the controlled document library* Support administrative and compliance-related documentation (policies, safety documentation, and similar materials that span multiple functional areas), applying judgment on appropriate ownership and classification.* Assist with tracking and flagging documentation gaps identified through internal or external audits* Contribute to process improvement initiatives, including document control workflow refinements and definitions of what qualifies as a controlled document.* Build working relationships with knowledge management, quality assurance, safety, security, and HR teams to understand documentation needs and keep controlled content current.* Represent document control standards and expectations when coordinating with other teams**What You'll Bring*** Associate's or Bachelor's degree in a scientific, technical, quality, business administration, or related discipline* 1-3 years demonstrated experience in QA/QC document control, preferably in a hardware manufacturing setting* Strong writing and organizational skills* Attention to detail* Proficiency in research and technical understanding* Effective communication abilities* Adaptability to industry changes* Basic project management skills* A knack for problem-solving.* Intermediate computer skills required, with demonstrated proficiency in Microsoft Excel (e.g., data tracking, basic formulas, and reporting) and Microsoft Office Suite (Word, Outlook, PowerPoint).* Nice to Have* Experience with compliance management* Experience with internal auditing* Familiarity with quality systems and improvement methods such as CAPA, RCA, PFMEA, DMAIC or PDCA.* Exposure to topic-based authoring conceptsPacksize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we're committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.**Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.**