Quality Documentation Specialist

Packsize International; Louisville (KY); Vor Ort; USD 59.000 - 71.000; Vollzeit

Benefits dieser Stelle

Medical insurance (Dental, Vision)

401(k) retirement plan

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Life and disability insurance

Employee Assistance Program (EAP)

Zusammenfassung

Packsize International is seeking a Document Control Specialist in Louisville, KY, to triage document control requests, manage controlled content from creation to obsolescence, and ensure quality through CCMS authoring and QA checks.

You will publish final documents, maintain registry/version tables, and support compliance documentation across multiple functions while collaborating with QA, safety, security, HR, and knowledge management teams.

Qualifikationen

• 1-3 years demonstrated experience in QA/QC document control, preferably in a hardware manufacturing setting.
• Strong writing and organizational skills.
• Attention to detail.
• Proficiency in research and technical understanding.
• Effective communication abilities.
• Intermediate computer skills; proficient in Microsoft Excel and Microsoft Office Suite.

Aufgaben

• Triage incoming Document Control requests and route work per process.
• Oversee controlled documents from creation to distribution and obsolescence.
• Author and edit content in the CCMS; perform final QA checks before release.
• Publish final documents and update registry/version tables.
• Support administrative and compliance documentation across functions.
• Assist with audits by tracking gaps in documentation.
• Contribute to process improvements in document control workflows.
• Collaborate with knowledge management, QA, safety, security, and HR to keep content current.
• Represent document control standards in cross-team coordination.

Kenntnisse

QA/QC document control

Strong writing

Attention to detail

Microsoft Excel

Ausbildung

Associate’s or Bachelor’s degree in science/tech/quality/business

Tools

CCMS

Microsoft Office Suite

Jobbeschreibung

Job Description:About PacksizePacksize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.What You'll DoTriage incoming Document Control requests, evaluate completeness against process requirements, and disposition or route work appropriatelyOversee controlled documents from creation, review, and approval to distribution and obsoletion.Author and edit controlled content in the CCMSPerform final QA checks prior to document releasePublish final documents and update registry/version tablesOwn and monitor support channelsProcess quality-related requests such as vendor onboarding and RFI questionnaires, researching and compiling accurate responses using the controlled document librarySupport administrative and compliance-related documentation (policies, safety documentation, and similar materials that span multiple functional areas), applying judgment on appropriate ownership and classification.Assist with tracking and flagging documentation gaps identified through internal or external auditsContribute to process improvement initiatives, including document control workflow refinements and definitions of what qualifies as a controlled document.Build working relationships with knowledge management, quality assurance, safety, security, and HR teams to understand documentation needs and keep controlled content current.Represent document control standards and expectations when coordinating with other teamsWhat You’ll BringAssociate’s or Bachelor’s degree in a scientific, technical, quality, business administration, or related discipline1-3 years demonstrated experience in QA/QC document control, preferably in a hardware manufacturing settingStrong writing and organizational skillsAttention to detailProficiency in research and technical understandingEffective communication abilitiesAdaptability to industry changesBasic project management skillsA knack for problem-solving.Intermediate computer skills required, with demonstrated proficiency in Microsoft Excel (e.g., data tracking, basic formulas, and reporting) and Microsoft Office Suite (Word, Outlook, PowerPoint).Nice to HaveExperience with compliance managementExperience with internal auditingFamiliarity with quality systems and improvement methods such as CAPA, RCA, PFMEA, DMAIC or PDCA.Exposure to topic-based authoring conceptsWhat We OfferThe salary range for this role is $58,986 - $70,800 USD, however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience education / training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of placesPacksize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.