Quality Department Manager – ISO 9001 (Packaging/Printing)

Infotree Global Solutions; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Infotree Global Solutions in Houston, TX is seeking a Quality Department Manager to lead the factory quality system, define objectives, and drive continuous improvement across incoming, in-process, and finished goods.

The role requires a Bachelor's degree, 5+ years in quality management in packaging/printing, expertise in ISO 9001, and strong data analysis and cross-functional collaboration to meet customer requirements.

Qualifications

• Bachelor's degree or higher; relevant majors preferred.
• 5+ years of quality management experience in packaging/printing.
• Familiarity with corrugated packaging, multi-color printing, display racks, or digital printing processes and related defects.
• Proficient in ISO 9001 and other quality management systems; internal auditor qualifications preferred.
• Proficient in using quality tools such as 8D, 5 Why, FMEA, SPC, and MSA.
• Strong data analysis, problem-solving, and cross-departmental communication skills.
• English proficiency sufficient for use as a working language.

Responsibilities

• Establish, maintain, and improve the factory quality management system (ISO 9001).
• Formulate quality objectives, inspection standards, and operating procedures, and drive their implementation.
• Organize internal audits, management reviews, and external certification audits.
• Responsible for full-process quality control of incoming materials, in-process production, and finished goods.
• Lead printing color management, first article inspection, patrol inspections, and outgoing shipment inspections.
• Analyze quality data to drive yield improvement and reduce scrap rates.
• Handle customer quality complaints, lead 8D/root cause analysis, and track closed-loop resolution.
• Participate in supplier evaluation and incoming material quality improvement.
• Collaborate with sales and production teams to ensure customer quality requirements are accurately understood and executed.

Skills

Quality management

ISO 9001

8D analysis

Data analysis

Cross-functional teamwork

English proficiency

Education

Bachelor's degree or above

Tools

8D

5 Whys

FMEA

SPC

MSA

Job description

Infotree Global Solutions in Houston, TX is seeking a Quality Department Manager to lead the factory quality system, define objectives, and drive continuous improvement across incoming, in-process, and finished goods.

The role requires a Bachelor's degree, 5+ years in quality management in packaging/printing, expertise in ISO 9001, and strong data analysis and cross-functional collaboration to meet customer requirements.