Quality Control & Training Lead (DC Operations)

Best Buy; Piscataway Township (NJ); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement资源

Support for physical and mental well‑b

Job summary

Best Buy seeks a Quality Control Manager at one of its distribution centers to lead quality and training initiatives while ensuring the overall well-being of the facility. You will drive operational excellence and enhance employee experiences to improve the customer experience.

You will reinforce QA expectations, coach staff, manage onboarding, and partner with DC leaders to meet business goals. Compliance with training and reporting requirements is essential in this role.

Qualifications

• 5 years of experience in distribution, operations, warehousing, customer service, military or related field.
• 2 years of supervisory experience in business, military or related field.

Responsibilities

• Provide work direction, including reinforcing quality assurance expectations.
• Teach and uphold asset protection best practices.
• Evaluate distribution center processes to identify risks and mitigate losses.
• Work with distribution center leaders to meet business goals and solve problems as needed.
• Conduct assessments, evaluate areas of opportunity and provide coaching when improvements are needed.
• Oversee hiring, onboarding and development, and ensure compliance with all training and reporting requirements.

Skills

Quality control

Training & development

Leadership & supervision

Asset protection

Education

Associate degree or higher in business, logistics or related field

Tools

Warehouse Management System

Job description

Best Buy seeks a Quality Control Manager at one of its distribution centers to lead quality and training initiatives while ensuring the overall well-being of the facility. You will drive operational excellence and enhance employee experiences to improve the customer experience.

You will reinforce QA expectations, coach staff, manage onboarding, and partner with DC leaders to meet business goals. Compliance with training and reporting requirements is essential in this role.