Quality Control Supervisor

WeStaff NJ; Newark (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

A staffing agency is looking for a Warehouse Quality Control Supervisor in Newark, NJ, responsible for ensuring product quality and compliance with standards. The candidate should have experience in quality control within a warehouse environment and strong leadership skills. Responsibilities include overseeing audits, training staff, and tracking quality metrics. A high school diploma is necessary, with a bachelor's degree preferred. This role offers a chance to lead quality initiatives and enhance warehouse processes.

Qualifications

• Experience in warehouse, distribution, or manufacturing quality control.
• Strong organizational skills and detail orientation.
• Supervisory or lead experience in a warehouse environment.

Responsibilities

• Oversee product quality and compliance with standards.
• Lead audits and train QC staff.
• Track KPIs and prepare reports for management.

Skills

Warehouse quality control

Attention to detail

Leadership

Knowledge of WMS systems

Lean/Six Sigma familiarity

Education

High school diploma

Bachelor's degree in supply chain or related

Job description

About the job Quality Control Supervisor

Job Overview

We are seeking a dedicated and detail-oriented Warehouse Quality Control Supervisor to join our team.

A Quality Supervisor in a warehouse is responsible for overseeing product quality, compliance with standards, and ensuring warehouse processes meet customer and regulatory requirements. The role bridges operations, inventory, and quality assurance.

Key Responsibilities

• Quality Control & Assurance: Inspect inbound and outbound shipments for accuracy, damage, and compliance with company/customer standards.
• Enforce proper handling, labeling, and packaging practices.
• Lead audits (internal and external).
• Team Supervision: Train and oversee QC (quality control) staff or warehouse associates performing inspections.
• Assign daily tasks, monitor performance, and provide coaching.
• Ensure safety and compliance protocols are followed.
• Process & Compliance: Maintain SOPs (Standard Operating Procedures) for warehouse quality practices.
• Ensure compliance with ISO, FDA, GMP, or customer-specific standards.
• Investigate non-conformances, document issues, and recommend corrective actions.
• Reporting & Metrics: Track KPIs such as defect rates, audit scores, and returns.
• Prepare reports for warehouse/operations management.
• Recommend process improvements to reduce errors and increase efficiency.

Skills & Qualifications

• Experience in warehouse, distribution, or manufacturing quality control.
• Knowledge of WMS systems and inventory processes.
• Strong attention to detail and organizational skills.
• Leadership and training abilities.
• Familiarity with Lean/Six Sigma or other continuous improvement methods is a plus.

Typical Requirements

• High school diploma; bachelor's degree often preferred (supply chain, logistics, QA, or related).
• 25+ years in warehouse/QA environment.
• Supervisory or lead experience.