Quality Control Specialist

ZipRecruiter; Tampa (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company is seeking a Quality Control Specialist to ensure the effectiveness of case management and data entry. The role involves conducting audits, quality assurance reviews, and data analysis to uphold high service standards. Ideal candidates will have extensive experience in recovery care coordination and strong analytical skills.

Benefits

Medical, Dental, and Vision Insurance

Life, AD&D, Short-Term Disability Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Employee Assistance Program

Continuing Education Reimbursement

Qualifications

• At least 8 years of experience as a Recovery Care Coordinator.
• Subject matter expertise in the Comprehensive Recovery Plan process.

Responsibilities

• Conduct audits and site assist visits to evaluate service delivery.
• Analyze trends and implement corrective actions.
• Provide written reports and recommendations for program improvements.

Skills

Analytical Skills

Communication Skills

Attention to Detail

Organizational Skills

Education

Recovery Care Coordinator Certification

Job description

Job Description

Salary:

LMR Technical Group (LMR) is seeking a Quality Control Specialist to join our team.

Location: MacDill Air Force Base, FL

Job Overview

The Quality Control Specialist ensures the effectiveness and accuracy of case management and data entry. This role is responsible for conducting audits, quality assurance reviews, and data analysis to maintain high service standards.

Responsibilities

• Conduct audits and site assist visits to evaluate service delivery.
• Maintain a reduced caseload and support recovery care plans.
• Analyze trends and implement corrective actions.
• Coordinate with the Training Coordinator on identified training needs.
• Provide written reports and recommendations for program improvements.
• Perform other related duties as assigned.

Qualifications

• Current recovery care coordinator certification.
• Active TS/SCI security clearance.
• At least 8 years of experience as a Recovery Care Coordinator.
• Experience managing recovery care documentation.
• Subject matter expertise in the Comprehensive Recovery Plan process.
• Knowledge of quality assurance principles and tools.
• Familiarity with military case management systems and recovery plan processes.
• Strong analytical and communication skills.
• Ability to identify trends, gaps, and develop process improvements.
• High attention to detail and organizational skills.
• Legally authorized to work in the United States without sponsorship.

Additional Qualifications

• Experience in quality control, metric gathering, and analysis.

*This job description is not exhaustive of all activities, duties, or responsibilities.

To perform this job successfully, individuals must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Benefits

• Medical, Dental, and Vision Insurance
• Life, AD&D, Short-Term Disability Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Continuing Education Reimbursement

About LMR

LMR is a service-disabled veteran-owned small business supporting technology development and joint warfighter training, leveraging the skills and experience of its personnel.

LMR Technical Group is an equal opportunity employer. We encourage protected veterans and individuals with disabilities to apply. For accommodations during the application process, contact [e-mail].

EEOC and other employment rights posters are available for review.