Quality Control Specialist

Swooped; United States; Remote; USD 70,000 - 85,000; Full time

Job summary

A leading company in mortgage lending is seeking a Mortgage Lending Quality Control Specialist to ensure loan compliance and quality. This fully remote role requires strong attention to detail and experience in mortgage lending. Join a collaborative team focused on delivering exceptional service to broker partners.

Qualifications

• Minimum 2 years in quality control, processing, or underwriting role in mortgage industry.
• Strong knowledge of mortgage compliance regulations.

Responsibilities

• Conduct audits of loan files for compliance with regulations.
• Review loan documentation for accuracy and completeness.
• Provide feedback for process improvements.

Skills

Attention to Detail

Organizational Skills

Communication

Problem Solving

Professionalism

Education

High School Diploma or GED

College Degree or Mortgage-related Certifications

Tools

Microsoft Office Suite

Job description

2 days ago Be among the first 25 applicants

The company offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. They emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Committed to delivering a world-class experience for their broker partners, they streamline the lending process to ensure a smooth journey from application to closing. Their core values cultivate a collaborative, high-performance culture that drives their pursuit to become a leader in mortgage lending. The company prides itself on its positive work environment!

About The Role

Our client is seeking a dedicated Mortgage Lending Quality Control Specialist to join the growing team. This role will be pivotal in maintaining the integrity of the loan origination process by reviewing and ensuring that all loan files are in full compliance with applicable regulations, guidelines, and company policies. The ideal candidate will have a sharp eye for detail, a strong understanding of mortgage lending practices, and a commitment to quality and efficiency. As part of the Quality Control team, you will help drive excellence across all stages of the lending process while ensuring a seamless experience for broker partners. This is a fully remote position; however, candidates must be located in either the Central or Eastern time zone.

Responsibilities:

1. Conduct thorough audits of loan files to ensure compliance with federal and state regulations, as well as company policies and procedures.
2. Review loan documentation for accuracy, completeness, and consistency to ensure all required forms, disclosures, and signatures are in place.
3. Identify, investigate, and report any discrepancies or issues found during the audit process and work collaboratively with the processing and underwriting teams to resolve them.
4. Maintain detailed and accurate records of audit findings and produce comprehensive reports to management.
5. Provide feedback and recommendations for process improvements to help mitigate risk and enhance the overall quality of loan production.
6. Monitor loan files for adherence to investor guidelines and internal quality control standards.
7. Coordinate with internal teams to ensure that necessary corrective actions are implemented on any loans that do not meet the required standards.
8. Stay up-to-date on industry regulations and changes that may affect mortgage lending, quality control processes, and compliance requirements.
9. Assist with regulatory audits, reviews, and internal assessments as needed.
10. Work with Third Party Due Diligence Companies to complete thorough reviews of loan files.

Qualifications:

• Strong attention to detail with the ability to identify discrepancies and potential compliance issues.
• Proven experience in mortgage lending or a related field, with a solid understanding of loan origination, processing, and regulatory requirements.
• Excellent organizational skills and the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Excellent written and verbal communication skills to convey findings clearly and professionally.
• Ability to work independently and take initiative in problem-solving and decision-making.
• High degree of professionalism and discretion when handling confidential information.
• Strong knowledge of mortgage compliance regulations (e.g., TRID, RESPA, ECOA, and other federal and state laws).
• Experience with loan quality control audits and reporting processes.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and mortgage loan origination systems.
• High School Diploma or GED required; a college degree or mortgage-related certifications (e.g., NMLS, CMB) is a plus.
• Minimum of 2 years of experience in a quality control, processing, or underwriting role within the mortgage industry.

Compensation:

The approximate compensation range for this position is $70,000 to $85,000 in annual salary. The actual offer, reflecting the total compensation package, will be determined based on factors including the candidate’s experience, skills, and location.

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”