Quality Control Specialist

Gold Star Mortgage Financial Group; Ann Arbor (MI); Hybrid; USD 30,000 - 40,000; Full time

Job summary

A leading company in mortgage finance is seeking a Quality Control Specialist for their Ann Arbor, MI office. The role involves ensuring compliance with regulatory standards, conducting audits, and supporting the Quality Control team. Ideal candidates will have strong attention to detail, excellent organizational abilities, and a high school diploma. This full-time position offers a hybrid work environment with a salary of $15/hour, which equates to a yearly estimate of around $36,000.

Qualifications

• Exceptional attention to detail and strong organizational skills are essential.
• Must demonstrate dependability in meeting deadlines.
• Ability to multitask and maintain confidentiality is required.

Responsibilities

• Conduct loan selection reviews and complete re-verification tasks.
• Provide backup support to auditors during loan imports.
• Assist in developing Quality Control policies and procedures.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Self-motivation

Education

High School Diploma

Tools

Encompass 360

Job description

2 weeks ago Be among the first 25 applicants

Quality Control Specialitst – Job Description

Department: Quality Control

Reports to: Quality Control Manager

Pay Grade: $15.00 Hour

Status: Regular, Full Time

FLSA Status: Non-exempt

Schedule: M-F Hybrid out of Ann Arbor, MI

Summary & Purpose Of Position

The Quality Control Specialist is primarily responsible for preparing and gathering the appropriate documentation or information for the Quality Control Auditor’s review.

The Quality Control Team safeguards the company against potential risk, and ensures that we remain compliant with the underwriting and regulatory standards. The Quality Control Specialist should exercise a high level of confidentiality and have a strong attention to detail in this role.

Primary Position-specific Responsibilities

• Self-Motivation: Demonstrate the ability to remain focused and driven without direct supervision. This includes setting personal goals, maintaining a strong work ethic, and consistently delivering high-quality results.
• Time Management: Effectively manage time in both remote and in-office environments by prioritizing tasks, setting deadlines, and adhering to schedules to ensure productivity and meet project timelines.
• Perform Re-Verification Tasks: Conduct various re-verification processes as required.
• Loan Selection Review: Review and track loan selections for different audit types, ensuring completeness and compliance.
• Timely Completion: Ensure all assigned loan selections are completed within defined timeframes.
• Credit and Disclosure Review: Conduct credit re-verifications, review files for all disclosures, and verify the completeness and accuracy of loan files selected for audit.
• Quality Control Support: Provide backup support to Quality Control Auditors during the loan import process, including running credit reports and performing verbal verifications as needed.
• Policy and Procedure Assistance: Assist in the development and implementation of Quality Control policies and procedures.
• Verification Orders: Order fraud reports, employment and asset re-verifications, field reviews, and other verification types as necessary.
• Administrative Duties: Perform data entry, manage and maintain files, handle correspondence, and ensure accurate recordkeeping.
• Database Maintenance: Regularly update and maintain accurate databases and records.
• Team Support: Provide general administrative and operational support to the QC team.
• Adaptability: Thrive in a fast-paced, high-volume work environment with the ability to adapt quickly to changing priorities.
• Collaboration: Work independently and collaboratively, both onsite and remotely, as part of a dynamic team.
• Other Duties: Complete additional tasks and responsibilities as assigned.
  
  
  

Essential Skills And Experience

• High School Diploma or equivalent required.
• Must have exceptional attention to detail and strong organizational skills.
• Must be dependable with meeting deadlines and managing time.
• Have the ability to multitask.
• Must exercise a high level of confidentiality.
• Possess strong oral and written communication skills.
  
  
  

Preferred Education/Experience

• Prior experience with Encompass 360, a plus.
  
  
  

DIRECT REPORTS

• No direct reports
  
  
  

PHYSICAL DEMANDS/ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The environment is characteristic of an office setting with moderate noise levels. Individuals must be able to work flexible hours, including evenings and weekends.

While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to walk, and lift and/or move up to 20 pounds.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Banking

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