Quality Control Manager / Site Safety and Health Officer

Facility Services Inc.; Hawaii; On-site; USD 90,000 - 130,000; Full time

Job summary

Facility Services Management, Inc. is seeking a Quality Control Manager / Site Safety and Health Officer (QCM/SSHO) to ensure contract objectives are met and to oversee quality and safety compliance. The role requires leading QMS activities, safety program development, audits, and enforcement of regulations.

You will coordinate corrective actions with customers and manage documentation and inspections. Requirements include 5+ years in a similar role in construction, OSHA/USACE training, and

Qualifications

• High school diploma or GED; some college preferred.
• At least five years of experience at a comparable level of responsibility in projects of similar size, scope and complexity in construction.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Proven ability to develop Quality Plans and Procedures.
• Knowledge of principals and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to communicate orally and in writing.

Responsibilities

• Administer and maintain the Quality Management System (QMS).
• Direct removal, rework, or replacement of defective materials or poor-quality workmanship.
• Perform inspections and follow up on corrective and preventive actions.
• Serve as key contact with customers and ensure corrective actions meet specifications.
• Prepare and document quality plans, policies, procedures and summaries.
• Plan and conduct internal audits.
• Verify contractor PM records and logs are attached to equipment.

Skills

Verbal and written communication

MS Office

Customer service

Work under pressure

Independent work

Education

High school diploma or GED

Some college coursework

Tools

MS Office (Word, Excel, Outlook)

Job description

Facility Services Management, Inc. (FSM) is more than just a workplace—we’re a community. Our culture is built on teamwork, integrity, and a shared commitment to excellence. We're currently looking for a Quality Control Manager / Site Safety and Health Officer. The QCM/SSHO has full authority and responsibility for assuring performance objectives and standards identified in the contract are met. This includes legal compliance and customer expectations. The QCM/SSHO coordinates the activities required to meet quality and safety standards. The QCM/SSHO manages through inspections and evaluations of the processes in working areas to ensure compliance with contract PWS, government regulations and industry standards.

What You’ll Do

QC Responsibilities

• Responsible for administration of the Quality Management System (QMS)
• Authority to act on behalf of the Contractor, and direct removal, rework, or replacement of defective materials or poor-quality workmanship.
• Performs Inspections, Identifies Corrective and Preventive Actions, and performs Follow‑up Activities.
• Key contact with customers and responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
• Prepares and Documents quality plans, policies, procedures and summaries, to include subcontract activities.
• Plans and conducts internal audits.
• Verifies Contractor furnished PM records, cards, tags, or logbooks are attached to or placed near each piece of equipment in a conspicuous location.
• Maintains the confidentiality of sensitive quality and company proprietary information and promotes quality awareness.
• Maintains the Subcontractor Performance Evaluation program coordination and documentation.

SSHO Responsibilities

• Develop, implement, maintain the Site‑Specific Safety Plan, other EHS policies and oversight of emergency response plan
• Write and review all Activity Hazard Analysis (AHA)
• Conduct and document Safety Orientations and weekly staff Safety meetings
• Conduct mishap investigations and near miss cases
• Correct any safety deficiencies or unsafe acts and if immediate action is required exercise emergency authority to rectify
• Ensure all departments are following federal, state, OSHA and USACE 385‑1‑1 regulations by conducting safety training
• Perform daily Safety and Equipment Inspections to include PPE (Personal Protection Equipment) for the specific work activity being performed.
• Inspection of task specific, service order, and obtain Post & Keep Burn Permits
• Present weekly safety toolbox talks and safety briefings; ensuring HAZMAT standards are met and implement Hazard Communication Program

What We’re Looking For

Education And/or Work Experience Requirements

• High school diploma or general education degree (GED). Some college preferred.
• At least five years of experience at a comparable level of responsibility in projects of similar size, scope and complexity in construction.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Proven ability to develop Quality Plans and Procedures.
• Knowledge of principals and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to communicate orally and in writing.

Qualification / Certifications Required For QCM/SSHO

• Must have 5 or more years of continuous safety experience, in an oversight or management role.
• Current USACE Construction Quality Certificate.
• Have completed 30 Hours OSHA General Industry or Construction Course and provide a signed card – with current certificate.
• Current CPR FA AED certificate by the AHA or Red Cross.
• Professional Safety Course (Desired)
• EM385‑1‑1 training (Desired)
• Valid Driver License and insurable driving record required.
• Must be able to pass a company drug screen and background check.

If you’re looking for a company that values your skills and offers a supportive environment to thrive—we want to hear from you!

Equal Opportunity Employer — This job description may change as organizational needs evolve.