Quality Control Leader — ISO & Continuous Improvement

HB Fuller; South Bend (IN); On-site; USD 85,000 - 115,000; Full time

Job summary

H.B. Fuller is seeking a Quality Manager to lead the QC lab, oversee audits, and drive quality culture across the site. The role requires coordinating the QC team, improving processes, and ensuring compliance with ISO 9001/14001 and aerospace standards.

Responsibilities include developing quality plans, reducing COPQ, managing non-conforming products, and mentoring staff. A strong background in chemical industries and SAP experience preferred.

Qualifications

• Bachelor's degree in Chemical Engineering, Chemistry, Biochemistry or Engineering.
• Minimum 5-10+ years of quality experience in specialty chemicals, adhesives or related technology.
• Knowledgeable in Quality Management processes and Standards (ISO9001, 14001 & Aerospace standards).
• Good team worker with high communication skills, ability to enthuse others and drive demanding projects.
• Good computer skills, MS Office and MS Project.
• Ability to work under pressure in a fast moving environment.
• Ability to lead QC lab personnel and effectively communicate across all plant functions.
• Effective written and verbal communication skills for internal and external interaction.
• Demonstrated ability to independently manage projects to successful completion.
• Strong customer focus, collaboration and problem solving/analytical.

Responsibilities

• Lead Quality Culture at site and ensure all Quality processes are understood and followed.
• Lead, coach, mentor, and train the quality control team to ensure high productivity & technical integrity.
• Promote the achievement of corporate and plant goals and objectives within assigned team.
• Champion Right First Time improvement including monitoring quality metrics to ensure products meet customer specifications and regulatory requirements.
• Develop, lead and implement a plant operations & quality control plan to reduce COPQ by conducting gap analysis, identifying the strategy and tactics to bridge the gap using tools such as SPC, control charts, Pareto diagrams, 8D, etc.
• Manage the unsaleable stock, organize timely decisions with R&D support.
• Cease any process or product delivery due to non-conformance (safety/regulatory issue, customer requirements, etc.) using the SAP system.
• Maintain control of all RAS internal and customer specifications.
• Formulate, document and maintain quality standards and on-going quality objectives.
• Create, document and implement inspection criteria and procedures.
• Provide and oversee inspection activity for products throughout production cycle.
• Design, develop and implement QC training programs. Optimize overall staffing skills and levels.
• Develop annual quality goals and execute programs to accomplish these goals. Ensure accurate documentation and reporting of quality metrics, audits, and corrective action.
• Initiate quality procedures/documentation control for all new products and external contract vendors.
• Support new product introduction / scale-up and new raw material acquisition, as well as product transfers from or to other sites.
• Ad hoc activities may include supplier audits, participate, support to lessons learned and collaboration between sites, and contribute to the identification and reduction of non-productive inventories.

Skills

Quality leadership

Communication

Problem solving

Project management

Quality standards knowledge

Education

Bachelor's degree in Chemical Engineering, Chemistry, Biochemistry or Engineering

Tools

SAP/S4 HANA

MS Project

MS Office

Job description

H.B. Fuller is seeking a Quality Manager to lead the QC lab, oversee audits, and drive quality culture across the site. The role requires coordinating the QC team, improving processes, and ensuring compliance with ISO 9001/14001 and aerospace standards.

Responsibilities include developing quality plans, reducing COPQ, managing non-conforming products, and mentoring staff. A strong background in chemical industries and SAP experience preferred.