Quality Control Manager

HB Fuller; South Bend (IN); On-site; USD 85,000 - 115,000; Full time

Job summary

H.B. Fuller is seeking a Quality Manager to lead the QC lab, oversee audits, and drive quality culture across the site. The role requires coordinating the QC team, improving processes, and ensuring compliance with ISO 9001/14001 and aerospace standards.

Responsibilities include developing quality plans, reducing COPQ, managing non-conforming products, and mentoring staff. A strong background in chemical industries and SAP experience preferred.

Qualifications

• Bachelor's degree in Chemical Engineering, Chemistry, Biochemistry or Engineering.
• Minimum 5-10+ years of quality experience in specialty chemicals, adhesives or related technology.
• Knowledgeable in Quality Management processes and Standards (ISO9001, 14001 & Aerospace standards).
• Good team worker with high communication skills, ability to enthuse others and drive demanding projects.
• Good computer skills, MS Office and MS Project.
• Ability to work under pressure in a fast moving environment.
• Ability to lead QC lab personnel and effectively communicate across all plant functions.
• Effective written and verbal communication skills for internal and external interaction.
• Demonstrated ability to independently manage projects to successful completion.
• Strong customer focus, collaboration and problem solving/analytical.

Responsibilities

• Lead Quality Culture at site and ensure all Quality processes are understood and followed.
• Lead, coach, mentor, and train the quality control team to ensure high productivity & technical integrity.
• Promote the achievement of corporate and plant goals and objectives within assigned team.
• Champion Right First Time improvement including monitoring quality metrics to ensure products meet customer specifications and regulatory requirements.
• Develop, lead and implement a plant operations & quality control plan to reduce COPQ by conducting gap analysis, identifying the strategy and tactics to bridge the gap using tools such as SPC, control charts, Pareto diagrams, 8D, etc.
• Manage the unsaleable stock, organize timely decisions with R&D support.
• Cease any process or product delivery due to non-conformance (safety/regulatory issue, customer requirements, etc.) using the SAP system.
• Maintain control of all RAS internal and customer specifications.
• Formulate, document and maintain quality standards and on-going quality objectives.
• Create, document and implement inspection criteria and procedures.
• Provide and oversee inspection activity for products throughout production cycle.
• Design, develop and implement QC training programs. Optimize overall staffing skills and levels.
• Develop annual quality goals and execute programs to accomplish these goals. Ensure accurate documentation and reporting of quality metrics, audits, and corrective action.
• Initiate quality procedures/documentation control for all new products and external contract vendors.
• Support new product introduction / scale-up and new raw material acquisition, as well as product transfers from or to other sites.
• Ad hoc activities may include supplier audits, participate, support to lessons learned and collaboration between sites, and contribute to the identification and reduction of non-productive inventories.

Skills

Quality leadership

Communication

Problem solving

Project management

Quality standards knowledge

Education

Bachelor's degree in Chemical Engineering, Chemistry, Biochemistry or Engineering

Tools

SAP/S4 HANA

MS Project

MS Office

Job description

As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Overview

The Quality Manager leads and manages Quality Control (QC). The QC Manager plans and coordinates activities of the QC lab and is accountable for timely and accurate test reports and product disposition. The QC Manager coordinates and leads all quality control-related audits. He or she will work with general methods and procedures and exercises considerable independent judgement to adapt and apply the guidelines to specific situations. The work requires knowledge of the policies, procedures, and regulations of quality control work.

Responsibilities

• Lead Quality Culture at site and ensure all Quality processes are understood and followed.

• Lead, coach, mentor, and train the quality control team to ensure high productivity & technical integrity.

• Promote the achievement of corporate and plant goals and objectives within assigned team.

• Champion Right First Time improvement including monitoring quality metrics to ensure products meet customer specifications and regulatory requirements.

• Develop, lead and implement a plant operations & quality control plan to reduce COPQ by conducting gap analysis, identifying the strategy and tactics to bridge the gap using tools such as SPC, control charts, Pareto diagrams, 8D, etc. to analyze, monitor, and improve plant metrics.

• Manage the unsaleable stock, organize timely decisions with R&D support.

• Cease any process or product delivery due to non-conformance (safety/regulatory issue, customer requirements, etc.) using the SAP system.

• Maintain control of all RAS internal and customer specifications.

• Formulate, document and maintain quality standards and on-going quality objectives.

• Create, document and implement inspection criteria and procedures.

• Provide and oversee inspection activity for products throughout production cycle.

• Design, develop and implement QC training programs. Optimize overall staffing skills and levels.

• Develop annual quality goals and execute programs to accomplish these goals. Ensure accurate documentation and reporting of quality metrics, audits, and corrective action.

• Initiate quality procedures/documentation control for all new products and external contract vendors.

• Support new product introduction / scale-up and new raw material acquisition, as well as product transfers from or to other sites.

• Ad hoc activities may include supplier audits, participate, support to lessons learned and collaboration between sites, and contribute to the identification and reduction of non-productive inventories.

Requirements

• Bachelor's degree in Chemical Engineering, Chemistry, Biochemistry or Engineering

• Minimum 5-10+ years of quality experience in specialty chemicals, adhesives or related technology

• Knowledgeable in Quality Management processes and Standards (ISO9001, 14001 & Aerospace standards)

• Good team worker with high communication skills, ability to enthuse others and drive demanding projects

• Good computer skills, MS Office and MS Project

• Ability to work under pressure in a fast moving environment.

• Ability to lead QC lab personnel and effectively communicate across all plant functions

• Effective written and verbal communication skills for internal and external interaction

• Demonstrated ability to independently manage projects to successful completion

• Strong customer focus, collaboration and problem solving/analytical.

Preferred Skills:

• ISO 9001 Quality Management Systems

• Experience in a chemical manufacturing plant

• Knowledge of adhesives and sealants

• Experience using SAP/S4 HANA

• Experience with statistical software/applications for data analysis

• Time management skills

• People leadership

Pay is based on several factors including but not limited to education, work experience, certifications, and geographic location.

The salary for this role is $85,000 - $115,000.

In addition to your salary, H.B. Fuller offers employees a competitive total rewards package including comprehensive benefits, incentive and recognitions programs, health & wellness benefits, 401K contributions, paid time off and paid holidays. Eligibility may vary.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.