Quality Control Lead - Multi-Site Facilities

The Building People; Knoxville (TN); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical & Rx

Dental

Vision

Flexible Spending Accounts

401(k) Retirement Plan

Life Insurance/AD&D

Long Term Disability and Short-Term

Paid Time Off

Holiday Pay

Job summary

The Building People in Knoxville, TN is seeking a seasoned Quality Control professional to build and run a proactive QC program across Facilities Engineering O&M, Custodial, and Construction service lines.

You will establish inspection schedules, document deficiencies, track corrective actions, and analyze data to drive continuous improvements, while ensuring compliance with NCMMS and government standards. Telework options may apply; background checks and clearances may be required.

Qualifications

• 5+ years of quality control/quality assurance experience in facilities, construction, or building operations.
• Experience building formal QC/QA programs for multi-site operations.
• Strong data management and reporting skills.
• Ability to obtain HSPD-12 clearance.

Responsibilities

• Establishes a systematic inspection schedule across all functional areas to verify service delivery standards.
• Builds and administers a non-conformance process: documents deficiencies, determines root cause, and tracks corrective action to closure.
• Maintains QC activity records, inspection results, and corrective actions within the National Computerized Maintenance Management System (NCMMS) to support data integrity and GSA transparency requirements.
• Analyzes QC data and performance trends to drive continuous operational improvement.
• Supports development and tracking of the contract's Acceptable Quality Levels (AQLs), including service call response, maintenance completion, and utility performance metrics.

Skills

Quality control

Data management

Reporting skills

HSPD-12 clearance

Tools

NCMMS

Job description

The Building People in Knoxville, TN is seeking a seasoned Quality Control professional to build and run a proactive QC program across Facilities Engineering O&M, Custodial, and Construction service lines.

You will establish inspection schedules, document deficiencies, track corrective actions, and analyze data to drive continuous improvements, while ensuring compliance with NCMMS and government standards. Telework options may apply; background checks and clearances may be required.