Quality Control Inspector — Cleaning Excellence

Maryland Brand; Fort Meade (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical plan

Employer-paid Life Insurance

Employer-provided Long-Term Disability

403(b) retirement plan with employer-m

Tickets at Work

Employee referral bonuses and recog

Growth opportunities

Job summary

Maryland Brand is seeking a Quality Control Supervisor for custodial services under the Chimes DC contract. You will implement and maintain a quality control program, perform daily inspections, and coordinate QC functions with site staff and management.

The role requires two years of QC inspections experience, knowledge of cleaning procedures, OSHA/CPR training, and the ability to lead training sessions and report results to management. Valid driver's license is required.

Qualifications

• Minimum two years of quality control inspections experience.
• Knowledge of cleaning procedures and facility management.
• CPR/First Aid and OSHA training are expected.

Responsibilities

• Comply with all Agency policies and procedures and follow contract specifications
• Provide and maintain a quality control program directly related to Chimes District of Columbia required training programs and approved by the site contracting office, Chimes District of Columbia management, and building management
• Assure that the performance objectives and standards identified in the specifications are met through the Quality Control Program
• Oversee and coordinate the quality control functions of this contract
• Perform all Quality Control duties daily
• Inspect all cleaning work performed to ensure proper cleaning and quality control
• Make daily routine inspections and submit reports to the Project Manager
• Give feedback on inspections to managers, supervisors, and crew leaders
• Review and respond to inspection/deduction reports
• Maintain a file of inspection reports and other required records
• Provide inspection reports to management as requested
• Reduce and control the number of cleaning complaints
• Maintain effective communication by responding promptly to contracting office staff, building management, customers, and Chimes DC staff and management
• Utilize inspections to ensure a continuous improvement process
• Strive to improve customer satisfaction
• Prepare and submit all required paperwork on time
• Use the computer to download information; access the internet; print reports; and establish and follow the electronic inspection schedule
• Use JAMS to coordinate, create, and print inspection reports
• Respond promptly to contracting office staff, building management, and customers
• Inspect worksite with COTR weekly or as required by contract
• Provide regular training to staff about quality control issues
• Attend work regularly according to assigned work schedule
• Comply with dress code and personal hygiene standards
• Pass and comply with all building and security requirements and procedures
• Ensure staff compliance with all building and security requirements
• Wear ID badge(s) at all times while performing work under this Contract
• Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development and applies changes needed
• Work cooperatively with others in a manner which is positive, enthusiastic, respectful and courteous
• Pass and comply with CPR/First Aid training and OSHA training
• Drive company van as necessary in performance of job duties, if van provided by company

Skills

Quality control

Inspection

Communication

Supervising staff

Training staff

Safety procedures

CPR/First Aid

OSHA training

Valid driver's license

English proficiency

Education

High School diploma

CPR/FA certification preferred

Green cleaning principles knowledge

CIMS certification knowledge

Tools

JAMS

Computer/Internet

Inspection reporting software

Job description

Maryland Brand is seeking a Quality Control Supervisor for custodial services under the Chimes DC contract. You will implement and maintain a quality control program, perform daily inspections, and coordinate QC functions with site staff and management.

The role requires two years of QC inspections experience, knowledge of cleaning procedures, OSHA/CPR training, and the ability to lead training sessions and report results to management. Valid driver's license is required.