Quality Control & IMS Lead — ISO & Lab Excellence

CHT USA; Richmond (VA); On-site; USD 80,000 - 125,000; Full time

Job summary

CHT USA in Richmond, VA is seeking a Quality Control & IMS Manager to lead the QC Lab daily operations, drive continual improvement, and oversee the Integrated Management Systems (ISO 9001:2015 and ISO 14001:2015). The role requires coordinating audits and supporting manufacturing excellence, with moderate travel.

This leadership position supervises QC staff, analyzes data with SPC, and partners across departments to ensure product quality, regulatory compliance, and robust corrective actions.

Qualifications

• Bachelor's degree from an accredited college or university
• 4 years of relevant supervisory and quality management related experience (preferred)
• ERP experience (preferred)
• ISO 9001:2015 and ISO 14001:2015 Internal Auditor

Responsibilities

• Supervision: manage time off requests, expense reports, supervision, training, discipline as needed
• Promote and adhere to safety policies
• Establish and maintain all Management Systems and ISO certifications
• Manage corrective action process with root cause analysis
• Point of contact for audits by customers and registrars
• Collaborate cross-departmentally for continual improvement
• Plan and direct QC Lab Technicians to meet production needs
• Test and adjust products to meet manufacturing needs
• Ensure quality metrics and initiatives are achieved
• Implement long-term quality improvements
• Conduct product research as requested
• Perform MSAs (MSA/Gage R&R) on equipment
• Use SPC to interpret data and improve products and processes
• Evaluate CoAs of incoming materials
• Ensure QC Lab waste is disposed of properly
• Interview, hire, train and appraise QC Lab Technicians
• Engage in continued education related to Quality
• Report monthly on Quality metrics and initiatives
• Perform other duties as assigned

Skills

MS Office 365

Analytical

Problem solving

Independent worker

Education

Bachelor's degree

Supervisory/quality management experience

ERP experience

ISO 9001:2015 and ISO 14001:2015 Internal Auditor

Tools

SAP

Sage

Microsoft Dynamics ERP

Job description

CHT USA in Richmond, VA is seeking a Quality Control & IMS Manager to lead the QC Lab daily operations, drive continual improvement, and oversee the Integrated Management Systems (ISO 9001:2015 and ISO 14001:2015). The role requires coordinating audits and supporting manufacturing excellence, with moderate travel.

This leadership position supervises QC staff, analyzes data with SPC, and partners across departments to ensure product quality, regulatory compliance, and robust corrective actions.