Quality & Compliance Program Lead (Hybrid)

Nebraska Children's Home Society; Omaha (NE); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Holiday pay

Sick time and leave

401k with company match

Insurance

Job summary

NCHS is seeking a Program Compliance Coordinator to advance and implement our Compliance and CQI plans across program affiliations, models, procedures, and contracts. You will work with program leadership to ensure services meet federal, state, local, and contract requirements while promoting quality and accountability.

You will also support audits, policy development, and the ongoing improvement of organizational processes, blending analytical rigor with collaborative leadership to drive

Qualifications

• Bachelor’s degree in human services, social work, public administration, business administration or psychology field required; experience with children and families.
• Master’s degree in social work, public health administration or human services preferred.
• Experience implementing strategic plans, fidelity monitoring, data analysis, and KPI tracking.

Responsibilities

• Manage the implementation of the organization’s compliance and quality improvement activities.
• Monitor program contracts and performance metrics for compliance with models, regulations, and funder requirements.
• Conduct program reviews, site visits, and record reviews to evaluate service delivery for quality and compliance.
• Collaborate with leadership to develop corrective actions and monitor progress.
• Collect, analyze, and report compliance, quality, and performance data including KPIs.
• Identify trends and risks and recommend corrective actions.
• Prepare for audits, accreditation reviews, surveys, and inspections.
• Oversee administrative support operations and standard operating processes.

Skills

Analytical skills

Communication

Team collaboration

Bilingual (preferred)

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft 365 Office Suite

Project management tools

Job description

NCHS is seeking a Program Compliance Coordinator to advance and implement our Compliance and CQI plans across program affiliations, models, procedures, and contracts. You will work with program leadership to ensure services meet federal, state, local, and contract requirements while promoting quality and accountability.

You will also support audits, policy development, and the ongoing improvement of organizational processes, blending analytical rigor with collaborative leadership to drive