Quality & Compliance Coordinator - Training & Audits

CBRE, Inc.; Malvern (Chester County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k) retirement plan

Paid holidays and vacation

Job summary

CBRE Group, Inc. is seeking a Quality and Compliance Coordinator in the United States to identify cross-segment opportunities that improve performance and client service.

This role sits within Contract Quality Management, overseeing delivery of contractual services and ensuring requirements are met. You will assist with training setup, maintain employee and third-party files, and support self-inspection processes under defined procedures and supervision.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills for percentages, discounts and markups.

Responsibilities

• Assist with the creation, revision, and routine enforcement of all aspects of the department.
• Provide administrative help with the set-up and execution of training classes. This includes recording enrollment records, class schedules, obtaining employee transcripts, etc.
• Create periodic training metric reports for internal leaders and client representatives per the service level agreement.
• Maintain employee files and third-party service providers.
• Help with the self-inspection process when required by the client. This includes inspection planning, facilitating, reporting, escalations to management, and audit closing reports.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail. Influence quality of service.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

Skills

Communication skills

Microsoft Office

Organizational skills

Basic math

Follow basic work routines

Education

High School Diploma or GED

Job description

CBRE Group, Inc. is seeking a Quality and Compliance Coordinator in the United States to identify cross-segment opportunities that improve performance and client service.

This role sits within Contract Quality Management, overseeing delivery of contractual services and ensuring requirements are met. You will assist with training setup, maintain employee and third-party files, and support self-inspection processes under defined procedures and supervision.