Quality & Compliance Coordinator — Training & Audits

CBRE, Inc.; Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

CBRE, Inc. is seeking a Quality and Compliance Coordinator in Dallas to identify cross-segment opportunities that boost performance and client service. You will support contract quality management by ensuring services are delivered to meet requirements.

You will assist with training setup and delivery, maintain records, and support audits and inspections under supervision, applying standard procedures and contributing to process improvements.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Assist with the creation, revision, and routine enforcement of all aspects of the department.
• Provide administrative help with the set-up and execution of training classes. This includes recording enrollment records, class schedules, obtaining employee transcripts, etc.
• Create periodic training metric reports for internal leaders and client representatives per the service level agreement.
• Maintain employee files and third-party service providers.
• Help with the self-inspection process when required by the client. This includes inspection planning, facilitating, reporting, escalations to management, and audit closing reports.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail. Influence quality of service.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

Skills

Administrative support

Microsoft Office

Communication

Organizational skills

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE, Inc. is seeking a Quality and Compliance Coordinator in Dallas to identify cross-segment opportunities that boost performance and client service. You will support contract quality management by ensuring services are delivered to meet requirements.

You will assist with training setup and delivery, maintain records, and support audits and inspections under supervision, applying standard procedures and contributing to process improvements.