DOT Compliance Coord

CBRE, Inc.; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

CBRE is seeking a Quality and Compliance Coordinator in Dallas to support cross-segment opportunities and enhance client service. The role involves enforcing contract quality management, organizing training activities, and maintaining documentation to ensure compliance with service level agreements.

You will work under supervision to deliver defined outputs, following established procedures and using standard office tools to support performance improvements.

Qualifications

• Able to follow basic work routines and standards.
• Strong written and verbal communication skills.
• Proficient with Microsoft Word, Excel, Outlook and related tools.

Responsibilities

• Assist with creation, revision, and enforcement of department processes.
• Provide administrative help with training setup: enrollment records, schedules, transcripts, etc.
• Create periodic training metric reports for internal leaders and client reps per SLA.
• Maintain employee files and third-party service providers.
• Assist with the self-inspection process including planning, facilitation, reporting and closures.

Skills

Communication skills

Organizational skills

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Quality and Compliance Coordinator, you will identify cross-segment business opportunities to improve performance and client service.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Assist with the creation, revision, and routine enforcement of all aspects of the department.

• Provide administrative help with the set-up and execution of training classes. This includes recording enrollment records, class schedules, obtaining employee transcripts, etc.

• Create periodic training metric reports for internal leaders and client representatives per the service level agreement.

• Maintain employee files and third-party service providers.

• Help with the self-inspection process when required by the client. This includes inspection planning, facilitating, reporting, escalations to management, and audit closing reports.

• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• Impact through clearly defined duties, methods, and tasks are described in detail. Influence quality of service.

• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affirilliant Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)