Quality Compliance & Continuous Improvement Lead

Plansee Group; Franklin, Northern (MA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Plansee USA LLC seeks a seasoned Quality & Compliance professional to lead contract review, regulatory adherence, and continuous improvement initiatives at our Franklin site in the USA. You will ensure AS9100 alignment, manage change reviews, and support audits, with a focus on customer satisfaction and on-time delivery.

You will coordinate with manufacturing, engineering, and procurement to flow down requirements, capture quality costs, and verify supplier capabilities.

Qualifications

• Bachelor’s degree in engineering, Quality, Operations Management, Business, or related field preferred.
• Minimum of 5 years of experience in Quality, Compliance, Continuous Improvement, Manufacturing, or Operational Excellence roles.
• Working knowledge of AS9100, ISO-based quality systems, and regulatory compliance requirements.
• Experience with Lean Manufacturing, Kaizen, Value Stream Mapping, Six Sigma, and root cause analysis methodologies.
• Strong analytical, project management, and problem-solving skills.
• Ability to effectively communicate and collaborate across all levels of the organization.
• Proficiency with ERP, PLM, quality management systems, and data analysis tools.
• Demonstrated ability to lead cross-functional improvement initiatives and deliver measurable business results.
• Possess fundamental skills: time/organization management, project management, communication, detail-oriented and ability to read technical publications.
• Proficiency in MS Office and SAP R/3.
• Meet ITAR requirements: U.S. Citizen or Permanent Resident.

Responsibilities

• Review customer contracts, purchase orders, drawings, specifications, and related documents to identify and interpret quality requirements.
• Ensure customer, regulatory, and AS9100 requirements are properly documented and flowed down to manufacturing, engineering, procurement, and quality processes.
• Identify compliance risks, specification gaps, and potentially unachievable requirements, and coordinate resolution prior to order acceptance.
• Maintain customer-specific quality requirements, change notifications, and compliance records.
• Support audits, First Article Inspection (FAI) requirements, and regulatory compliance activities.
• Conduct specification change reviews and initiate required Engineering Change Requests (ECRs).
• Verify customer requirements are properly flowed down to production orders, inspection plans, manufacturing routings, and supplier purchase orders prior to release.
• Provide Support to the estimating team to capture quality cost, including cost associated with the inspection, documentation, and verification of product.
• Confirm organizational and supplier capability to meet contractual inspection, testing, certification, traceability, and documentation requirements.
• Maintain contract review records and support customer communications to resolve unclear or conflicting quality requirements.
• Develop and execute continuous improvement roadmaps aligned with business objectives.
• Collect and analyze production and quality data to identify trends and improvement opportunities.
• Lead improvement efforts and cross functional teams, focused on recurring issues impacting MRB, Yield, OTD, customer satisfaction, and operational efficiency.
• Facilitate Kaizen events, Value Stream Mapping (VSM), and structured problem-solving workshops.
• Establish, monitor, and communicate KPIs and performance dashboards.
• Track project performance and report measurable savings, efficiency gains, and benefits realization.

Skills

Analytical skills

Project management

Problem-solving

Communication

Cross-functional collaboration

Education

Bachelor’s degree in engineering/quality/operations management/business

Tools

ERP

PLM

Quality management systems

SAP R/3

Data analysis tools

Job description

Plansee USA LLC seeks a seasoned Quality & Compliance professional to lead contract review, regulatory adherence, and continuous improvement initiatives at our Franklin site in the USA. You will ensure AS9100 alignment, manage change reviews, and support audits, with a focus on customer satisfaction and on-time delivery.

You will coordinate with manufacturing, engineering, and procurement to flow down requirements, capture quality costs, and verify supplier capabilities.