Quality Administrator

Plansee; Franklin (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical - 90% paid for with deductible

Dental

Vision

401 K with company match

Time off benefits

Job summary

Plansee USA LLC is seeking a qualified candidate for the QMS Administrative Support role in Franklin, USA. The position supports document control, records management, and audit preparation activities within AS9100-regulated environments.

You will assist with RCCA tracking, data entry, and reporting while collaborating with Quality, Production, Sales, and Engineering teams. An Associate’s degree is preferred and SAP experience is a plus.

Qualifications

• Requires strong attention to detail and accuracy in quality records and documentation.
• Familiarity with document control and recordkeeping principles.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to follow structured processes and instructions.
• Excellent organizational and time-management skills.
• Excellent communication and willingness to learn.
• Ability to interact across Quality, Production, Sales, and Engineering teams.

Responsibilities

• Assist in maintaining QMS documentation under supervision to ensure AS9100 compliance.
• Follow procedures to support quality system updates and changes.
• Learn and apply basic continuous improvement concepts.
• Compile document packages for customer portals.

Skills

Attention to detail

Documentation

Office software

Structured processes

Time management

Communication

Cross-functional collaboration

Education

Associate’s degree preferred

Tools

SAP

Job description

What makes us strong?

Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

At our Plansee site in Franklin, USA, we specialize in transforming semi-finished molybdenum and tungsten products into complex components—leveraging decades of precision manufacturing and engineering excellence.

Join a highly motivated team in Franklin, USA, where local expertise meets the global knowledge and values of the Plansee Group.

Position type: Exempt

Responsibilities

QMS Administrative Support

• Assist in maintaining QMS documentation under supervision to ensure compliance with AS9100 standards
• Follow established procedures to support quality system updates and changes
• Learn and apply basic continuous improvement concepts
• Compile document packages to be uploaded to customer portals

Document Control

• Process document revisions, formatting, and controlled distribution per defined procedures
• Ensure controlled copies are properly issued and tracked
• Identify and report discrepancies in documentation to senior team members

Records Management

• Maintain and organize quality records (digital and physical) for accuracy and accessibility
• Ensure proper filing, labeling, and retention of documents in accordance with company policies
• Retrieve records for audits and internal requests as needed

Audit Preparation Support

• Assist in preparing documentation and records for internal and external audits
• Help compile audit packages and organize supporting materials
• Learn audit processes and participate as a support resource

Nonconformance & Corrective Action Tracking

• Maintain accurate records of internally issued nonconformances and track timely root cause & corrective actions (RCCA) activities
• Follow up on open items and elevate overdue actions to senior staff

Data Entry & Reporting

• Generate basic Quality notification reports under guidance
• Ensure data accuracy and completeness

Deviation Waiver Tracking & Monitoring

• Maintain & monitor records of deviation waivers submitted to customers for review/approval

Education And Experience

• Associate’s degree is preferred
• SAP experience is a plus
• Administrative or quality-related experience
• Exposure to regulated environments (manufacturing, aerospace, AS9100/ISO) is a plus

Skills And Competencies

• Strong attention to detail and accuracy
• Basic understanding of document control and recordkeeping principles
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to follow structured processes and instructions
• Good organizational and time-management skills
• Effective communication and willingness to learn
• Ability to interact across Quality, Production, Sales, and Engineering teams

Benefits

• Medical - 90% paid for with 100% reimbursement on deductible
• Dental
• Vision
• Flexible spending accounts
• Company paid life and disability insurance
• 401 K w/ company match
• Time off Benefits
• And much more!

The base compensation for this position is between 55-65k annually, commensurate with skill and experience level. This role will also be bonus eligible.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Recruitment Team | [e-mail]

Plansee USA LLC