Quality & Communications Coordinator

Sedgwick Claims Management Services Ltd; Indianapolis (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Sedgwick is seeking a Communications Coordinator to help ensure accuracy and on-time delivery of daily client service projects involving kit fulfillment and communication materials.

The role requires reviewing materials for accuracy, branding, and messaging, coordinating internal communications, and maintaining audit records in a fast-paced corporate environment. Strong attention to detail and teamwork are essential for success.

Qualifications

• 2+ years of relevant experience in quality assurance or communications.
• Bachelor’s degree in Communications, Business, or Operations-related field preferred.
• Experience in corporate/office environments recommended.
• Familiarity with CFR/ISO 9001 quality standards.

Responsibilities

• Conduct quality checks on communication materials and fulfillment packages to ensure standards are met.
• Review and proofread materials for accuracy, branding, and messaging consistency.
• Coordinate internal communications across multiple platforms.
• Maintain records of audits, approvals, and quality checks.
• Monitor shared inboxes and ensure timely responses (including Sedgwick communications).
• Track daily operational tasks and follow up to ensure completion.
• Collaborate with cross-functional teams to meet deadlines and improve processes.
• Participate in brainstorming sessions and team meetings to support project success.

Skills

Quality Assurance

Written Communication

Verbal Communication

Organizational Skills

Time Management

Auditing Knowledge

Independent Work

Collaboration

Education

Associate’s or Bachelor’s degree in Communications, Business Administration, Operations Management

Tools

Microsoft Office

SharePoint

Job description

Sedgwick is seeking a Communications Coordinator to help ensure accuracy and on-time delivery of daily client service projects involving kit fulfillment and communication materials.

The role requires reviewing materials for accuracy, branding, and messaging, coordinating internal communications, and maintaining audit records in a fast-paced corporate environment. Strong attention to detail and teamwork are essential for success.