Quality & CI Engineer — Drive Process Excellence

SG360; Wheeling Township (IL); On-site; USD 70,000 - 95,000; Full time

Job description

About sg360

sg360 partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance.

When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match. Be part of a legacy of excellence and growth with sg360!

We are seeking a Quality / Continuous Improvement (CI) Engineer who is responsible for monitoring, analyzing, and improving the quality, efficiency, and performance of SG360's operational processes and products. This role focuses on developing and implementing quality standards, quality control systems, and continuous improvement initiatives to ensure consistent compliance with internal standards, customer requirements, and regulatory expectations. The Quality / CI Engineer partners closely with operations managers, supervisors, and cross-functional teams to drive corrective actions, process optimization, and a culture of continuous improvement.

Overview of Duties/Responsibilities

• Develop, implement, and maintain quality standards and quality control systems.
• Monitor and analyze quality performance metrics to identify trends, risks, and improvement opportunities.
• Inspect and test materials, equipment, processes, and finished products to ensure compliance with quality specifications.
• Collaborate with operations managers and supervisors to implement process controls and continuous improvement initiatives.
• Ensure workflows, processes, and products comply with safety, regulatory, and EHS requirements.
• Investigate product, process, and production issues and identify root causes.
• Develop and implement corrective and preventive actions.
• Review and interpret codes, specifications, and manufacturing processes.
• Implement process improvements to maximize productivity and quality.
• Provide coaching on Lean and Continuous Improvement methodologies, including Six Sigma.
• Support new product and process implementation into production.
• Manage quality and CI projects to improve operational performance.
• Promote a culture of continuous improvement.
• Perform data-driven problem solving using statistical analysis.
• Support EHS, QA, and manufacturing initiatives.
• Support tool and fixture development ensuring EHS and quality compliance.

Requirements

Qualifications Experience & Skills:

• 2+ years of experience in Quality Engineering or Quality Assurance.
• ASQ certification preferred.
• Experience with QA software tools and systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong communication and project management skills.
• Lean, ISO, CI, TPS, TPM, or Six Sigma accreditation preferred.
• Proficient in Microsoft Office Suite, with advanced Excel and PowerPoint skills; experience using Power BI for reporting, analytics and data visualization preferred.

Education:

Bachelor's degree in Quality, Industrial, Mechanical Engineering or related field preferred.

Travel:

Minimal local travel may be required for meetings, trainings, and/or other business purposes.

sg360 does not offer employment-based visa sponsorship now or in the future.

Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. This policy applies to all applicants, including those whose employment authorization may expire in the future and would require sponsorship to remain employed.

sg360 is an Equal Opportunity Employer.

We make employment decisions based on merit, qualifications, and business needs. sg360 does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

sg360 will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative.