Quality Auditor

GridHawk; Ottawa (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) Savings Plan

Job summary

GridHawk, located in Ottawa, Illinois, is seeking an experienced technician responsible for performing Quality Audits on utility locating tasks. This role entails overseeing contractors, monitoring excavations, and ensuring the safety of critical underground infrastructure.

The ideal candidate will have a high school diploma, at least 2 years of experience in the locating industry, strong communication skills, and the ability to work independently. A comprehensive benefits package, including health and dental insurance, is offered.

Qualifications

• Minimum 2 years of experience in the locating industry.
• Knowledge of safe worksite practices is essential.
• Experience with below-grade infrastructure and industry-standard equipment.

Responsibilities

• Perform Quality Audits on completed work and inspect locate marks.
• Monitor excavations and ensure accuracy of documentation.
• Locate and mark underground facilities using industry tools.

Skills

Strong communication and interpersonal skills

Good organizational skills

Ability to work independently

Education

High school diploma or GED certificate

Tools

Locating equipment

Job description

Company Overview

GridHawk LLC (https://www.gridhawk.com) is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full‑spectrum outsourced asset damage‑prevention and mitigation services on behalf of utility companies across Illinois, Indiana (operational headquarters), Kentucky, Ohio, Oklahoma, and Texas.

Job Summary

An experienced technician who performs Quality Audits on completed Locating Tickets and is responsible for a variety of tasks related to utility protection for a variety of utility clients. The Watch and Protect technician will oversee contractors digging on and around utility facilities, monitor excavations, and help prevent damage to critical infrastructure.

Responsibilities

• Perform Quality Audits
  • On‑site audits of completed work, inspecting locate marks and marking standards for accuracy.
  • E‑Sketch documentation.
  • Billing and status codes used.
  • Screen capture and photo documentation review.
  • Scope of the tickets’ work area completed, focusing on accuracy and marking standards.
  • Communicate any serious concerns to the supervisor immediately and address them onsite.
• Watch & Protect
  • Compare real‑world conditions to record documentation to identify errors and omissions.
  • Verify location of all client facilities within specified dig extents.
  • Monitor and provide surveillance of critical infrastructure where excavations are or will be taking place.
  • Contact excavators and schedule monitoring of critical excavations.
  • Protect client facilities within a given area as directed by the client.
  • Locate and mark underground facilities using industry tools, standards, and methods.
  • Perform ticket audits to ensure locators are accurately locating facilities and following proper marking procedures.

Qualifications

• High school diploma or GED certificate.
• Minimum 2 years of experience in the locating industry.
• Ability to work independently with minimal supervision.
• Ability to read and interpret prints at a high level.
• Multiple years of locating and pipeline technician experience.
• Strong communication and interpersonal skills to work smoothly with citizens, company, contractor representatives, and customers.
• Good organizational skills to handle many varied tasks at once.
• Knowledge and understanding of safe worksite practices.
• Experience with construction and installation of below‑grade infrastructure and basic maintenance of industry standard locating equipment.
• Working within and utilizing existing utility standard designs.
• Experience with complex urban underground utility infrastructure and serving as firm/client liaison.
• Experience reviewing design drawings created by others.
• Must complete a background check with no violations within the last 5 years.
• Must take and pass a DOT drug test.

Physical Requirements

• Capable of moving around on construction work sites, public streets, and parkways.
• Capable of lifting up to 75 lbs.
• Ability to stand, walk, kneel, or sit for extended periods.
• Hand‑eye coordination necessary to operate computers and various measurement, locating, and testing instruments.
• Work safely outside in all weather conditions year‑round.
• Occasionally work in excavation areas and roadways.
• Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and vibration.
• Noise level in the work environment is occasionally moderate to loud.
• Reasonable accommodations can be made to enable individuals with disabilities to perform essential job functions.

Job Type

Full‑time (Hourly). Pay varies based on experience.

Benefits

• Health Insurance
• Dental Insurance
• Term Life Insurance
• Short‑Term Disability
• Long‑Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (Matched by the company)