Quality Auditor

GridHawk

Bloomington (IL)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental Insurance

401(k) Savings Plan

Short-Term Disability

Long-Term Disability

Vision Insurance

Flexible Benefits Plan

401(k) Savings Plan (Matched by the 회사

Job summary

A utility services provider in the United States seeks a Quality Auditor/Watch & Protect Technician. The role involves performing quality audits on utility locating tickets, overseeing contractors to prevent damage to infrastructure, and ensuring compliance with safety standards. Candidates must have a high school diploma and at least 2 years of experience in the industry. The position offers full-time hourly pay, with benefits including health insurance and a 401(k) plan.

Qualifications

2 years of experience in the locating industry required.
Ability to read and interpret prints at a high level necessary.
Experience with construction and installation of below-grade infrastructure.
Strong communication and interpersonal skills.
Ability to work independently with minimal supervision.

Responsibilities

Perform Quality Audits on completed Locating Tickets.
Oversee contractors digging near utility facilities.
Monitor excavations to prevent damage to critical facilities.
Ensure ticket work area scope is complete with accurate marking standards.
Communicate serious audit findings to supervisor and address on-site.
Monitor contractor activities to protect client facilities during excavation.

Skills

Ability to work independently

Communication and interpersonal skills

Organizational skills

Knowledge of safe worksite practices

Reading and interpreting prints

Education

High school diploma or GED certificate

Tools

Locating devices

Job description

Job Title: Quality Auditor/Watch & Protect Technician

Company Overview

GridHawk LLC (https://www.gridhawk.com) is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence currently encompasses the states of Illinois, Indiana (operational headquarters), Kentucky, Ohio, Oklahoma, and Texas.

GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in‑class track record for safety and on‑time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long‑term relationships with safety-focused customers who expect industry‑leading service and performance.

Job Summary

An experienced technician who performs Quality Audits on completed Locating Tickets and is responsible for a variety of tasks related to utility protection for a variety of utility clients. The Watch and Protect technician will be responsible for overseeing contractors digging on and around utility facilities, and monitoring excavation to help prevent damage from being done to critical facilities.

Perform Quality Audits

On‑site audits of completed work, including inspection of locate marks and marking standards for accuracy.
E‑Sketch documentation.
Billing and status codes used.
Screen capture and photo documentation review.
Scope of the tickets work area completed; focus on accuracy and marking standards while performing the audit.
Any serious concerns found during audits should be communicated to the supervisor immediately and addressed while onsite.

Watch & Protect

Compares real world conditions to the record documentation to identify errors and omissions.
Verifies location of all client facilities within specified dig extents.
Watches and protects client facilities within a given area as directed by the client.
Understands contractor’s means and methods for subsurface installations.
Responsible for monitoring and providing surveillance of critical infrastructure where excavations are known to be taking place or will be taking place soon.
Contacting excavators and scheduling with them to monitor critical excavation.
Monitoring excavations near critical infrastructure to prevent damage from being done to client facilities.
Locates and marks underground facilities using various industry tools, standards and methods, including the use of various locating devices and utility maps.
Performs ticket audits to ensure locators are accurately locating facilities and following proper marking procedures.

Company Requirements

In order to obtain employment with GridHawk LLC, candidates must complete a background check. Company policy requires no violations within the last 5 years. Candidates must also take and pass a DOT drug test. All employees of GridHawk LLC are assigned proper technology and work vehicles in order to perform all work‑related duties.

Tools and Equipment Provided

We will provide you the tools you need to achieve, including:

Company vehicle, laptop, and smartphone.
Uniforms and all personal protective equipment.

Qualifications

High school diploma or GED certificate.
2 years of experience in the locating industry.
Ability to work independently with minimal supervision.
Ability to read and interpret prints at a high level.
Multiple years locating and pipeline technician experience.
Strong communication and interpersonal skills to work smoothly with citizens, company, contractor representatives, and customers.
Good organizational skills to handle many varied tasks at once.
Knowledge and understanding of safe worksite practices.
Experience with the construction and installation of below‑grade infrastructure and basic maintenance of industry standard locating equipment.
Working within and utilizing existing utility standard designs.
Experience with complex urban underground utility infrastructure and serving as firm/client liaison.
Reviewing design drawings created by others.

Physical Requirements

Capable of moving about on construction work sites, public streets, and parkways.
Capable of lifting up to 50/75 lbs.
Ability to stand, walk, kneel, or sit for extended periods.
Hand‑eye coordination necessary to operate computers and various measurement, locating, and testing instruments.
Reasonable accommodations can be made to enable individuals with disabilities to perform essential job functions.
Work safely outside in all weather conditions year‑round.
Occasionally work in excavations areas and roadways.
Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and vibration.
The noise level in the work environment is occasionally moderate to loud.

Job Type

Full-time, hourly. Pay varies based on experience.

Benefits

All employees are eligible to receive some form of company benefits. All benefits are available to regular, full‑time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available the first of the next month following 30 days of employment. The 401k and matching program are available after a 90‑day introductory period.