Overview
Job Title: Quality Auditor/Watch & Protect Technician
Company Overview: GridHawk LLC is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our expanding geographic presence currently encompasses Illinois, Indiana (operational headquarters), Kentucky, Ohio, Oklahoma, and Texas.
GridHawk is led by a seasoned team of utility locating industry executives with a best-in-class track record for safety and on-time performance. Our Keystone 811 ticket routing and workforce management system supports our mission. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.
Responsibilities
- Quality Audits: Conduct on-site audits of completed work, including inspection of locate marks and marking standards for accuracy; review E-Sketch documentation, billing and status codes, screen captures, and photo documentation; verify scope of the ticket work area; focus on accuracy and marking standards; communicate any serious concerns to the supervisor immediately and address on-site.
- Watch & Protect: Compare real-world conditions to record documentation to identify errors and omissions; verify location of all client facilities within specified dig extents; protect client facilities within a given area as directed by the client; understand contractor means and methods for subsurface installations; monitor and provide surveillance of critical infrastructure where excavations are taking place or planned; contact excavators and schedule monitoring of critical excavations; monitor excavations near critical infrastructure to prevent damage; locate and mark underground facilities using industry tools, standards, and methods; perform ticket audits to ensure locators are accurately locating facilities and following proper marking procedures.
- Compliance: Candidates must complete a background check to be eligible for employment. Candidates must take and pass a DOT drug test. Company policy requires no violations within the last 5 years.
Requirements
- High school diploma or GED
- Valid driver’s license
- 2 years of experience in the locating industry
- Ability to work independently with minimal supervision
- Ability to read and interpret prints at a high level
- Multiple years of locating and pipeline technician experience
- Strong communication and interpersonal skills to work with citizens, company and contractor representatives, and customers
- Good organizational skills to handle many varied tasks
- Knowledge and understanding of safe worksite practices
- Experience with construction and installation of below-grade infrastructure and basic maintenance of industry-standard locating equipment
- Working within and utilizing existing utility standard designs
- Experience with complex urban underground utility infrastructure and serving as firm/client liaison
- Reviewing design drawings created by others
Physical Requirements
- Capable of moving about on construction sites, public streets and parkways
- Capable of lifting up to 50–75 lbs
- Ability to stand, walk, kneel or sit for extended periods
- Hand-eye coordination to operate computers and various measurement, locating and testing instruments
- Reasonable accommodations available to enable individuals with disabilities to perform essential job functions
Work Environment
- Work safely outside in all weather conditions year-round
- Occasionally work in excavations, roadways
- Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and vibration
- The noise level in the work environment is occasionally moderate to loud
Job Type
- Full-time
- Pay varies based on experience
Benefits
- Health Insurance
- Dental Insurance
- Term Life Insurance
- Short-Term Disability
- Long-Term Disability
- Vision Insurance
- Flexible Benefits Plan
- 401(k) Savings Plan (matched by the company)