Quality Assurance & Training Specialist

Redwood-Family-Care-Network; Olympia (WA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/Long Disability

HSA/FSA

Employee assistance program

Discount program

PTO

Dayforce Wallet Daily Pay

Pre-Tax 401(k)

After-Tax Roth

Capella tuition discount

Job summary

Redwood Family Care Network in Olympia, WA seeks a Quality Support Specialist to ensure services meet program designs and regulatory standards. You will design, develop, and deliver training to Sails Washington employees to maximize adherence to policies and procedures.

Responsibilities include leading quality audits, preparing written reports, coordinating corrective actions, and guiding teams through regulatory requirements to improve service quality and compliance across locations.

Qualifications

• Minimum two years in IDD field with training/teaching/auditing.
• Knowledge of state and federal regulations and program guidelines.
• Ability to design and present training materials to diverse teams.

Responsibilities

• Lead quality assurance audits and prepare thorough reports.
• Ensure corrective actions are implemented in a timely manner.
• Develop and deliver training to employees to ensure regulatory compliance.
• Oversee QA coordinators or trainers and promote best practices.

Skills

Quality assurance

Training development

Regulatory knowledge

Education

Bachelor's degree

Job description

Redwood Family Care Network in Olympia, WA seeks a Quality Support Specialist to ensure services meet program designs and regulatory standards. You will design, develop, and deliver training to Sails Washington employees to maximize adherence to policies and procedures.

Responsibilities include leading quality audits, preparing written reports, coordinating corrective actions, and guiding teams through regulatory requirements to improve service quality and compliance across locations.