Quality Assurance Tester – IT Systems & DMH

State of Missouri; Jefferson City (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

The State of Missouri, Office of Administration - Information Technology Services Division, seeks a Quality Control Specialist to analyze, build and execute test plans for DMH applications. You will perform hands-on and automated testing, track defects, and collaborate with DMH business personnel and IT partners to ensure quality outcomes.

You will interact with stakeholders across the organization, learn DMH operations, and contribute to agile delivery with a focus on accessibility, security,

Qualifications

• Create and modify test plans.
• Assist with user acceptance testing.
• Assist with testing of integrations, business rules, data conversions, mobility, performance, security, and more.
• Track defects and log time for all assignments.
• Interact with DMH customers and potentially other stakeholders, such as software developers, DBAs and vendors of DMH services.
• Strong willingness and curiosity to learn about DMH and their operations.
• Excellent verbal communication between peers, management, and stakeholders - basically all levels of the organization.
• Produce written communication that is concise and accurate, also providing context and content tailored to the audience.
• Facilitate meetings and ask the right questions to elicit requirements.
• Actively listen and demonstrate understanding of what is being said.
• Manage conflict and come to shared understanding of problems and solutions.
• Apply testing techniques to ensure production with minimal defects.
• Apply analysis techniques to elicit business needs and context.
• Familiarity with Web Accessibility, RESTful API design and Cloud platforms from testing perspective preferred.
• Familiarity with integrating AI technology is a plus.
• Experience with healthcare billing is desirable.
• Successful background checks are required.

Responsibilities

• Create and modify test plans to support DMH initiatives.
• Lead or support UAT and end-to-end testing efforts.
• Coordinate testing across integrations, data conversions, and performance objectives.
• Defect tracking and time logging for all test activities.
• Engage with DMH stakeholders and IT teams to align on requirements and outcomes.

Skills

Test planning

Manual testing

Automated testing

Defect tracking

Requirements elicitation

Communication

Agile team collaboration

Web accessibility

RESTful API testing

Cloud testing

Job description

The State of Missouri, Office of Administration - Information Technology Services Division, seeks a Quality Control Specialist to analyze, build and execute test plans for DMH applications. You will perform hands-on and automated testing, track defects, and collaborate with DMH business personnel and IT partners to ensure quality outcomes.

You will interact with stakeholders across the organization, learn DMH operations, and contribute to agile delivery with a focus on accessibility, security,