Quality Control Specialist #0630017

State of Missouri; Jefferson City (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

The State of Missouri, Office of Administration - Information Technology Services Division, seeks a Quality Control Specialist to analyze, build and execute test plans for DMH applications. You will perform hands-on and automated testing, track defects, and collaborate with DMH business personnel and IT partners to ensure quality outcomes.

You will interact with stakeholders across the organization, learn DMH operations, and contribute to agile delivery with a focus on accessibility, security,

Qualifications

• Create and modify test plans.
• Assist with user acceptance testing.
• Assist with testing of integrations, business rules, data conversions, mobility, performance, security, and more.
• Track defects and log time for all assignments.
• Interact with DMH customers and potentially other stakeholders, such as software developers, DBAs and vendors of DMH services.
• Strong willingness and curiosity to learn about DMH and their operations.
• Excellent verbal communication between peers, management, and stakeholders - basically all levels of the organization.
• Produce written communication that is concise and accurate, also providing context and content tailored to the audience.
• Facilitate meetings and ask the right questions to elicit requirements.
• Actively listen and demonstrate understanding of what is being said.
• Manage conflict and come to shared understanding of problems and solutions.
• Apply testing techniques to ensure production with minimal defects.
• Apply analysis techniques to elicit business needs and context.
• Familiarity with Web Accessibility, RESTful API design and Cloud platforms from testing perspective preferred.
• Familiarity with integrating AI technology is a plus.
• Experience with healthcare billing is desirable.
• Successful background checks are required.

Responsibilities

• Create and modify test plans to support DMH initiatives.
• Lead or support UAT and end-to-end testing efforts.
• Coordinate testing across integrations, data conversions, and performance objectives.
• Defect tracking and time logging for all test activities.
• Engage with DMH stakeholders and IT teams to align on requirements and outcomes.

Skills

Test planning

Manual testing

Automated testing

Defect tracking

Requirements elicitation

Communication

Agile team collaboration

Web accessibility

RESTful API testing

Cloud testing

Job description

• The office for this position is located at the Roberts State Office Building, 1706 E Elm Street, Jefferson City, MO. 65101.
  

Job Location:

• The office for this position is located at the Roberts State Office Building, 1706 E Elm Street, Jefferson City, MO. 65101.
  

Why You’ll Love This Position

Are you looking for a position that will allow you to work with a team of dedicated IT professionals? Are you interested in being a key player in a partnership between ITSD and DMH? If so, this position with the Office of Administration, Information Technology Services Division, supporting the Department of Mental Health (DMH) might be for you! ITSD-DMH has an opening for a Quality Control Specialist. In this position, you will use your skills to analyze and build test plans, carry out hands on and automated application testing, quantify and qualify test results and communicate outcomes with other team members as well as DMH Business personnel. You will become a valued member of a well-organized, agile minded team thriving in a positive environment. You will have the chance to deliver meaningful impact supporting DMH and the citizens of Missouri.

• Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.
• The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.
  

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Mental Health (DMH).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

• Create and modify test plans.
• Assist with user acceptance testing.
• Assist with testing of integrations, business rules, data conversions, mobility, performance, security, and more.
• Track defects and log time for all assignments.
• Interact with DMH customers and potentially other stakeholders, such as software developers, DBA's and vendors of DMH services.
• Strong willingness and curiosity to learn about DMH and their operations.
• Excellent verbal communication between peers, management, and stakeholders - basically all levels of the organization.
• An ability to produce written communication that is concise and accurate, also providing context and content tailored to the audience.
• An ability to facilitate meetings and ask the right questions to elicit requirements.
• An ability to actively listen and demonstrate understanding of what is being said.
• An ability to manage conflict.
• Ability to come to a shared understanding of the problem and analyze possible solutions.
• Apply testing techniques to ensure that solutions make it to production with zero or minimal defects.
• Apply analysis techniques to elicit requirements that represent the business need and provide context for that need.
• Familiarity with Web Accessibility, RESTful API design and Cloud platforms from a testing or development perspective is preferred.
• Familiarity with integrating AI technology is a plus.
• Experience with healthcare billing is desirable.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.
  

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Knowledge of test script development. Ability to gather and interpret data. Ability to conduct load and regression testing and evaluate results.

The classification for this position is Quality Control Specialist; click for more information.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions please contact: [e-mail]