DMAS - System Analyst/QA Manager

TALENT Software Services; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

TALENT Software Services in Richmond, VA is seeking a Systems Analyst/QA Manager for the HR1 Medicaid project. The role leads all QA activities, coordinating with state agencies, business teams, and external vendors to ensure Medicaid compliance.

You will own SIT, UAT, and E2E testing for MMIS and MES modules, manage defect triage with vendors, and develop test data and cases while reporting progress through metrics.

Qualifications

• Extensive experience managing UAT, defect triage, and cross-team coordination.
• Proven ability to design test strategies and oversee E2E testing across systems.
• Experience coordinating with state agencies, vendors, and PMO offices.
• Knowledge of Medicaid MES modules and COTS integrations is a plus.

Responsibilities

• Manage full testing lifecycle including design, planning, execution, and reporting.
• Coordinate testing with business teams to gather user scenarios and test cases.
• Maintain defect management and verify data integrity across systems.
• Identify risks early and ensure clear communication with stakeholders.
• Oversee SIT, UAT, and E2E testing for MMIS and MES modules; validate COTS apps.
• Lead defect triage calls with multiple vendors and track defects to closure.
• Develop test cases and data; validate changes and liaise between dev and users.
• Report progress with test summaries and execution metrics.
• Escalate and track UAT defects through resolution; maintain historical data.

Skills

Mainframes experience

UAT management

Defect triage

Test strategy

Stakeholder comms

Vendor coordination

Teradata queries

Tools

Mainframes

Teradata

Job description

This position is for a Systems Analyst/QA Manager for the HR1 Medicaid project. The role will lead all Quality Assurance activities, ensuring deliverables meet state Medicaid requirements while coordinating closely with multiple state agencies, business teams, and external vendors.

Responsibilities

• Manage the full testing lifecycle, including designing the overall test strategy, planning, execution, reporting, detailed test data preparation, and overseeing End‑to‑End (E2E) testing.
• Coordinate testing efforts with business teams to obtain user scenarios and test cases, organize meetings, support User Acceptance Testing (UAT), ensure proper test coverage and traceability, and perform test readiness reviews.
• Maintain defect management processes, validate data integrity across systems, ensure consistent QA documentation and standards, and conduct post‑test assessments to confirm resolution of issues.
• Identify risks early, partner with the PMO office for project oversight, and ensure strong communication across agencies, vendors, and project leadership throughout the HR1 implementation.
• Responsible for all System Integration Testing (SIT), User Acceptance Testing (UAT), and End2End Testing (E2E) for the MMIS and MES modules as well as the testing of configured Commercial off the Shelf (COTS) applications, and the conversion and integration of data from other systems in Medicaid Enterprise Systems (MES Modules and COTS products).
• Manage defect triage calls with multiple vendors and track the defects to closure in a timely fashion.
• Develop test cases, test data, verify software changes, and problem solve issues that are escalated, serving as a liaison between the developer and the Business User.
• Communicate and report to a variety of stakeholders about the results and progress of all UAT Testing including Test Summary and Execution metrics.
• Escalate and track UAT defects through resolution.
• Track and maintain historical UAT Testing information.

Requirements

• Mainframes Experience is required.
• Ability to meet deadlines with a high level of integrity, professionalism, customer service, and motivation.
• Significant experience in managing UAT, defect triage calls, and coordination involving multiple systems/vendors/teams is required.
• Experience with Teradata queries is preferred.