Quality Assurance Team Member

Clayton; Morristown (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401K"

Parental leave

Tuition reimbursement

Volunteer time off

Job summary

Clayton is a leading home builder delivering attainable housing with a strong focus on quality and customer experiences in Morristown, TN. The Quality Assurance Coordinator serves as the QA liaison throughout production to ensure compliance with codes, company policies, and product quality.

Responsibilities include issue identification, root-cause analysis, documentation maintenance, DAPIA management, ECR initiation, and training teammates on QA processes.

Qualifications

• Read and interpret architectural/engineering drawings and specs.
• Proactive approach to quality control.
• Track and report on quality issues.
• Communicate effectively with all team levels within the facility.
• Solid understanding of construction trades and quality practices, codes and regulations.

Responsibilities

• Identify service issues within the facility.
• Analyze root causes of service issues.
• Recommend improvements to mitigate future service issues.
• Maintain current master copy of all documents including supplier data and audit reports.
• Distribute materials with explanation of changes.
• Maintain the on-line DAPIA system.
• Initiate ECRs for DAPIA design or floor plan changes.
• Ensure changes align with drawings and specs.
• Conduct a systematic 15-day rotation line inspection.
• Follow up yard inspections and re-testing.
• Update QA Administration database routinely.
• Escort IPIA during inspections.
• Assist in HUD 302, Alternate Construction, and Energy Star reports.
• Provide QA and DAPIA training to team members.
• Maintain QA training database and certifications.
• Report QA and IPIA findings; keep leadership informed.
• Maintain QA information boards; share top issues.
• Perform other duties as assigned.

Skills

Architectural drawings

Quality compliance

Root cause analysis

Documentation management

Communication

Construction knowledge

Education

High school diploma / GED

Tools

HUD/Energy Star reporting tools

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we’re actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you’re in the office, in the field, or on the floor. As a member of our team you’ll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Position Summary:

The Quality Assurance Coordinator acts as a liaison throughout the production process to ensure compliance to all respective codes, company policies, and quality of the product(s).

Duties / Responsibilities:

• Identifying service issues within the facility

• Analyzing root causes of service issues

• Recommending improvements / corrections to mitigate future service issues

• Maintain current master copy of all documents including supplier data, supplier audit reports, DAPIA, ECR’s, record of changes, CEF forms, etc.

• Distribute materials (DAPIA updates, supplier data, product standards, etc.) with explanation of changes / additions

• Maintenance of the on-line DAPIA

• Initiate ECR’s for proposed changes or modifications of the DAPIA designs or floor plans

• Follow up with all paperwork distributions to assure changes are being made in accordance with distributed drawings and specifications

• Perform a systematic, documented line inspection, in a 15-day rotation of CCI items, material installation, and observation of testing equipment

• Follow up inspections of yard work and re-testing

• Ensure that the QA Administration – FTC Database is updated routinely and monitor for repetitive issues

• During IPIA inspections, escort the IPIA throughout the plant

• Assist in the accurate and timely completion of HUD 302, Alternate Construction, and Energy Star reports

• Provide QA and DAPIA training with team members as needed

• Ensure QA Administrative database for Training is updated timely and accurately

• Maintain testing certification(s) as required

• Report all quality control and IPIA findings, complete CEF as needed

• Keep the General Manager and Production Manager aware of problem areas and top three issues

• Assist with maintaining QA information boards

• Other duties as assigned.

Qualifications:

• High school diploma / GED or equivalent experience required

• Construction industry experience preferred

• Ability to read and interpret architectural / engineering drawings and specifications

• Ability to take a proactive approach to quality

• Working knowledge of facility machines, tools, and equipment

• Ability to track and report on quality issues

• Ability to communicate efficiently and effectively with all team members at all levels within the facility

• Solid understanding of construction trades and quality practices, codes, regulations, etc.

Physical Demands:

• Must be able to lift and carry up to 50 lbs.

• Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.

• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.

• Work environment is not temperature controlled and may result in exposure to extreme temperatures.

• Work primarily involves sitting / standing, up to 4 hours at a time.

Travel Requirements:

• None

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018

Clayton Supply