Quality Assurance Supervisor – Lead QA Team & Improve Processes

DHL; Las Vegas (NV); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Discounted stock purchase

401K

Generous PTO

Job summary

DHL Supply Chain is seeking a Quality Assurance Supervisor to oversee QA activities and ensure conformity with the DHL Quality Management System. The role supervises hourly QA staff and coordinates CAPA, audits, and process improvements.

The position requires a bachelor’s degree, strong data analysis skills, and experience in a QA environment. Travel or on-site responsibilities may apply as part of daily activities.

Qualifications

• Bachelor's degree preferred.
• Knowledge of QA concepts and regulatory requirements preferred.
• Experience leading teams or supervising hourly staff preferred.
• Proficient in data analysis and reporting tools.

Responsibilities

• Support QA program and QA control activities to ensure site compliance with DHL Quality Management System and customer/regulatory requirements.
• Supervise, coach, and train hourly associates in QA activities.
• Track, monitor, and report QA metrics for the site.
• Support regulatory, customer, and 3rd party audits.
• Develop and distribute regular QA reports to management.
• Ensure customer service and business standards are met daily.

Skills

Data analysis

People management

Strong communication

QA knowledge

Education

Bachelor's degree

Job description

DHL Supply Chain is seeking a Quality Assurance Supervisor to oversee QA activities and ensure conformity with the DHL Quality Management System. The role supervises hourly QA staff and coordinates CAPA, audits, and process improvements.

The position requires a bachelor’s degree, strong data analysis skills, and experience in a QA environment. Travel or on-site responsibilities may apply as part of daily activities.