Quality Assurance & Compliance Leader

Frontier Behavioral Health; Spokane (WA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Signing Bonus

Licensure supervision at no cost

Loan forgiveness program

License/Certification fee reimbursed

Employee Assistance Program

Staff discounts in Spokane

Job summary

Frontier Behavioral Health in Spokane seeks a Quality Assurance Supervisor to oversee Compliance and Quality Improvement activities, ensure accuracy of clinical documents, and guide staff in audits and reporting.

The role includes coaching, training, and overseeing incident investigations, with opportunities to contribute to program workflows and outreach. A strong background in billing review and staff training is essential.

Qualifications

• High School graduate or equivalent.
• 2 years leadership experience required.
• 2 years billing and documentation review experience; applicable education or certification may substitute for some experience.
• 2 years of training experience, including large group training.

Responsibilities

• Oversee day‑to‑day Compliance monitoring, auditing and Quality Improvement functions.
• Provide direct supervision to compliance and quality staff, including workload allocation and training completion.
• Assist in preparing for external audits and handling internal incident reviews.
• Develop and conduct compliance and quality trainings for FBH staff.

Skills

Team management

Communication skills

Medical terminology

EHR proficiency

Team collaboration

Education

High School graduate or equivalent

2 years leadership experience

2 years billing and documentation review experience

2 years training experience

Tools

Microsoft Office

Job description

Frontier Behavioral Health in Spokane seeks a Quality Assurance Supervisor to oversee Compliance and Quality Improvement activities, ensure accuracy of clinical documents, and guide staff in audits and reporting.

The role includes coaching, training, and overseeing incident investigations, with opportunities to contribute to program workflows and outreach. A strong background in billing review and staff training is essential.