Quality Assurance Supervisor

Coastal Elite Pro; Houston (TX); In loco; USD 65.000 - 95.000; Tempo pieno

Descrizione del lavoro

Coastal Elite Pro in Houston is seeking a Food Safety QA Manager to oversee daily QA operations in an inflight catering facility. The role is on-site and focuses on supervising inspections, ensuring HACCP compliance, and maintaining meticulous QA records.

You will collaborate with operations, culinary, and logistics teams to drive continuous improvement and support internal and external audits, ensuring safe, high-quality meal products for customers.

Competenze

• Strong knowledge of HACCP, sanitation, and food safety practices.
• Experience managing inspections, investigations, and corrective actions.
• Excellent documentation and compliance attention to detail.
• Strong leadership and training capabilities.
• Effective collaboration across operations, culinary, and logistics.
• Customer-focused approach to complaint follow-up and issue resolution.

Mansioni

• Supervise and coordinate daily QA operations.
• Conduct inspections of production, storage, and related areas.
• Ensure adherence to food safety and aviation requirements.
• Investigate non-conformances and manage corrective actions.
• Follow up on customer complaints and support resolutions.
• Maintain QA documentation and records.
• Partner with operations, culinary, and logistics teams.
• Lead staff training and support audits.
• Drive continuous improvement for safe, consistent meal quality.

Conoscenze

HACCP

Sanitation

Food safety practices

Inspections management

Documentation and compliance

Leadership and training

Cross-functional collaboration

Complaint follow-up

Descrizione del lavoro

to oversee food safety and product quality within an inflight catering facility. The role is on-site and involves supervising daily QA activities, performing inspections across production and storage areas, and ensuring compliance with HACCP, sanitation, and aviation standards.

Key Responsibilities

• Supervise and coordinate daily QA operations.
• Conduct inspections of production, storage, and related areas.
• Ensure strict adherence to food safety and aviation requirements.
• Investigate non-conformances and manage corrective actions.
• Follow up on customer complaints and support resolution processes.
• Maintain complete, accurate QA documentation and records.
• Partner with operations, culinary, and logistics teams.
• Lead staff training and support internal/external audits.
• Drive continuous improvement to ensure safe, consistent meal quality.

Qualifications/skills

• Strong knowledge of HACCP, sanitation, and food safety practices.
• Proven ability to manage inspections, investigations, and corrective actions.
• Excellent documentation and compliance attention to detail.
• Strong leadership and training capabilities.
• Effective collaboration across operations, culinary, and logistics.
• Customer-focused approach to complaint follow-up and issue resolution.