Quality Assurance Supervisor - Food Safety

LSG Sky Chefs; Houston (TX); Sur place; USD 64 000 - 70 000; Plein temps

Résumé du poste

SkyChefs, located at Houston on-site facility near IAH, is seeking a Quality Assurance Supervisor - Food Safety. You will lead all food safety and QA programs, ensuring compliance with FDA/USDA, HACCP, and customer requirements, while guiding a team in a fast-paced environment.

The role emphasizes training, audits, and continuous improvement, with a schedule that may include weekends. A related Bachelor’s degree and PCQI/HACCP knowledge are highly valued to deliver safe, high-quality airline

Qualifications

• Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, Engineering, or related field preferred.
• PCQI and/or HACCP certifications preferred.
• Working knowledge of GFSI standards preferred.
• 2+ years of experience in food safety, QA, or related manufacturing, including leadership roles.
• Strong GMP, HACCP, and FDA/USDA knowledge.

Responsabilités

• Lead and maintain all food safety, quality programs, and regulatory compliance in the CSC.
• Monitor HACCP, CCPs, PRPs, allergen controls, sanitation, and traceability requirements.
• Conduct inspections, audits, quality checks, and testing to ensure compliance.
• Maintain accurate food safety records and documentation.
• Provide training and foster a strong food safety culture.
• Collaborate with Operations to identify continuous improvement opportunities.
• Lead and develop QA/food safety team and manage staffing and performance.

Connaissances

Leadership

Problem-solving

Communication

Analytical thinking

Formation

Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, Engineering, or related field

Outils

Microsoft Office

Cloud-based systems

Description du poste

Job Title: Quality Assurance Supervisor - Food Safety

Job Location: Houston-USA-77032

Work Location Type: On-Site

Salary Range: $64,000.00 - 70,000.00

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Position Overview

The Quality Assurance Supervisor is responsible for leading and maintaining all food safety, quality assurance, and regulatory compliance programs within the Customer Service Center (CSC). This role ensures that all products are produced, handled, and distributed in accordance with company standards, customer requirements, and applicable food safety regulations. The role oversees the implementation, monitoring, verification, and continuous improvement of food safety and quality management systems, while fostering a strong culture of food safety throughout the operations within the facility.

The Quality Assurance Supervisor manages the facility’s preventive food safety programs, including HACCP, prerequisite programs, sanitation, allergen management, traceability, recall readiness, policies, standard operating procedures, and associated documentation. The position also provides training, guidance, and support to operational teams to ensure compliance, drive continuous improvement, and deliver safe, high-quality products to airline customers and passengers.

• Work location: onsite @ our SkyChefs facility near George Bush Intercontinental Airport (IAH)
• Work schedule: Monday - Friday or Wednesday-Sunday. Will work rotating weekends.
• We operate 24/7, 365

What You'll Do

Key Responsibilities

• Ensure compliance with FDA, USDA, customer, and company food safety and quality standards.
• Monitor, verify, and maintain food safety programs, including HACCP, CCPs, PRPs, allergen controls, sanitation, and traceability requirements.
• Conduct routine inspections, audits, quality checks, and food safety testing to ensure operational compliance.
• Maintain accurate food safety records, reports, and documentation within company systems.
• Support internal and external audits, regulatory inspections, investigations, and corrective action plans.
• Provide food safety and quality training to employees and promote a strong food safety culture.
• Collaborate with Operations and other departments to identify opportunities for continuous improvement.

Leadership Responsibilities

• Lead, coach, and develop Quality Assurance and Food Safety team members to achieve departmental goals.
• Manage staffing, onboarding, training, scheduling, and performance management activities.
• Foster a positive, collaborative work environment while ensuring compliance with company policies and procedures.
• Support key company initiatives, including HACCP, GQS, Lean Manufacturing, and continuous improvement programs.
• Communicate effectively with employees, customers, auditors, and leadership.
• Monitor departmental performance, manage resources effectively, and support budget and cost-control objectives.

What We Look for in a Candidate

• Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, Engineering, or a related field preferred.
• Certification as a Preventive Controls Qualified Individual (PCQI) and/or Hazard Analysis and Critical Control Points (HACCP) professional preferred.
• Working knowledge of Global Food Safety Initiative (GFSI) standards strongly preferred.
• 2+ years of experience in food safety, quality assurance, or a related food manufacturing environment, including leading and managing employees.
• Strong understanding of Good Manufacturing Practices (GMPs), HACCP principles, and FDA and USDA regulations.
• Demonstrated analytical, problem-solving, and leadership skills with the ability to drive results.
• Excellent verbal, written, interpersonal, and organizational skills, with the ability to effectively manage multiple priorities in a fast-paced environment.
• Proven ability to coach, motivate, and develop team members while fostering a collaborative and respectful workplace culture.
• Proficient in Microsoft Office applications and technology tools, including scanners, tablets, printers, copiers, and cloud-based systems.
• Ability to build strong cross-functional partnerships and communicate effectively with employees, customers, auditors, and management.

SkyChefs is an EEO and Affimative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

SkyChefs is an EEO and Affimative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.