Quality Assurance Specialist - Specialty Pharmacy

VytlOne; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical deductible $850

Office visit copays $25

Low biweekly premiums

Life/AD&D

Rx, dental, vision, FSA

Employer-matched 401k

PTO plan

Job summary

VytlOne seeks a Specialty Pharmacy Quality Assurance Specialist to audit workflows, review documentation, and evaluate calls to assess performance and competencies across roles.

The role produces and validates monthly, quarterly, and yearly quality measures, analyzes reports to support digital applications, and performs quality checks on websites and technology tools. Join a mission-driven team focused on integrity and patient outcomes.

Qualifications

• Audits workflows and evaluates documentation to assess performance across roles.
• Reviews voice and screen recordings to evaluate calls.
• Collects and analyzes quality metrics for monthly, quarterly, and yearly reporting.
• Ensures compliance with policies and ethical standards.

Responsibilities

• Audit and review workflows, processes, assessments, and documentation.
• Evaluate calls using voice and screen recordings.
• Assess competencies across job roles.
• Collect and review quality measures on a monthly, quarterly, and annual basis.
• Review reports to support digital applications.
• Perform quality checks on websites and technology links.
• Support Rare and Orphan Care Team as assigned.

Skills

Attention to detail

Time management

Effective communication

Problem solving

Multitasking

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

VytlOne seeks a Specialty Pharmacy Quality Assurance Specialist to audit workflows, review documentation, and evaluate calls to assess performance and competencies across roles.

The role produces and validates monthly, quarterly, and yearly quality measures, analyzes reports to support digital applications, and performs quality checks on websites and technology tools. Join a mission-driven team focused on integrity and patient outcomes.