Pharmacy Quality Analyst – Performance & Process Improvement

Specialtyrx; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Employee Assistance Program

Job summary

SpecialtyRx, a Long-Term Care pharmacy, is seeking a Quality Performance Representative to support monitoring and improvement of operational performance. You will review quality data, identify opportunities to reduce errors, and assist with process optimization in collaboration with the Quality Performance Manager and Quality Insights team.

Join a team dedicated to accuracy, compliance, and continuous improvement across pharmacy workflows.

Qualifications

• Experience in pharmacy operations, quality assurance, or quality improvement preferred.
• Strong analytical and critical-thinking skills with the ability to interpret data and identify trends.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Excellent written and verbal communication skills.

Responsibilities

• Assist the Quality Performance Manager in analyzing error data to identify opportunities for improvement and root causes.
• Identify high-risk areas, recurring issues, and emerging error trends across pharmacy operations.
• Follow up with department heads regarding the status and progress of action items.
• Assist in monitoring the implementation and effectiveness of corrective actions.
• Support the Quality Performance Manager during Quality Performance meetings by navigating, reviewing, and presenting data.
• Review operational performance data to identify trends and opportunities for process improvement.
• Assist in developing and supporting error-reduction initiatives to improve accuracy and minimize recurring issues.
• Support adherence to internal policies, procedures, and external regulatory requirements.
• Collaborate with pharmacy leadership and cross-functional departments to promote accountability and continuous quality improvement.
• Maintain accurate documentation and provide timely updates on quality initiatives and performance improvement efforts.
• Perform other duties as assigned by the supervisor or management.

Skills

Analytical thinking

Data interpretation

Microsoft Excel

Communication skills

Quality improvement

Tools

Microsoft Word

Microsoft Excel

Job description

SpecialtyRx, a Long-Term Care pharmacy, is seeking a Quality Performance Representative to support monitoring and improvement of operational performance. You will review quality data, identify opportunities to reduce errors, and assist with process optimization in collaboration with the Quality Performance Manager and Quality Insights team.

Join a team dedicated to accuracy, compliance, and continuous improvement across pharmacy workflows.