Quality Assurance Specialist - QMS & Production

Hormann LLC; Puyallup (WA); On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health Insurance

Health Savings Account

Life Insurance

Paid time off

Vision Insurance

Job summary

Hörmann is seeking a Quality Assurance Specialist at the Puyallup, WA facility to oversee the Quality Management System and support hands-on quality operations. This role connects Quality with Operations, Engineering, and Customer Service to ensure requirements are documented, followed, and improved.

The position blends QMS administration with shop-floor support, maintaining quality records, coordinating inspections, tracking nonconformances, performing data analysis, and contributing to

Qualifications

• Associate or bachelor's degree in quality, Business, Manufacturing, Engineering, or a related field preferred; equivalent experience will also be considered.
• 2+ years of experience in quality assurance, manufacturing, operations, document control, or a related role preferred.
• Experience working within a manufacturing environment is strongly preferred.
• Experience with ISO 9001 or a structured Quality Management System is preferred.
• Experience with nonconformance, corrective action, audits, inspections, or document control is beneficial.

Responsibilities

• Support the daily administration and continued development of the Quality Management System, including quality records, forms, procedures, and work instructions.
• Support document control activities to help ensure current approved documents are available where needed.
• Assist with the management and tracking of nonconforming material, containment activities, and product dispositions.
• Support customer complaint, corrective action, and quality issue tracking, including follow-up on assigned actions through completion.
• Participate in structured problem-solving and root cause activities to help prevent recurrence.
• Support product inspections, increased inspection activities, spot audits, and verification of standard work.
• Collect, organize, and analyze quality data; maintain reports, dashboards, logs, and performance metrics.
• Support internal audits and preparation for external or certification audits.
• Assist departments with the creation and maintenance of standard work, procedures, and work instructions.
• Support employee training related to quality procedures, tools, and processes.
• Communicate quality issues, lessons learned, customer feedback, and improvement opportunities throughout the facility.
• Participate in cross-functional continuous improvement activities and help identify practical process improvements.
• Spend time in production areas to understand processes, verify requirements, and support employees with quality‑related needs.
• Promote a culture where quality is viewed as a shared responsibility across the organization and perform other quality‑related duties as assigned.

Skills

Organizational skills

Follow-up

Prioritization skills

Attention to detail

Written communication

Verbal communication

Root cause analysis

Data analysis

Microsoft Office

SharePoint

Power BI

Jira

Microsoft Forms

Education

Bachelor's degree in Quality or related field

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

SharePoint

Power BI

Jira

Microsoft Forms

Job description

Hörmann is seeking a Quality Assurance Specialist at the Puyallup, WA facility to oversee the Quality Management System and support hands-on quality operations. This role connects Quality with Operations, Engineering, and Customer Service to ensure requirements are documented, followed, and improved.

The position blends QMS administration with shop-floor support, maintaining quality records, coordinating inspections, tracking nonconformances, performing data analysis, and contributing to