Quality Assurance Supervisor

Hultafors Group; Town of Richfield (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Hultafors Group North America is seeking a Quality Assurance Supervisor to lead the day-to-day QA operations within our Distribution Center. This hands-on leadership role focuses on ensuring products meet quality standards, managing inspection and rework processes, and maintaining inventory accuracy.

You will collaborate with the Global Quality Assurance Manager and cross-functional partners on supplier quality, ISO compliance, and continuous improvement.

Qualifications

• Hands-on leadership of a QA team in a fast-moving DC environment.
• Experience ensuring product quality, inspection and rework processes, and inventory accuracy.

Responsibilities

• Supervise the daily work of the DC Quality team, including the Quality Lead.
• Set priorities and allocate work based on inspection, rework, shipping, and business needs.
• Coach, train, and develop team members.
• Support hiring, onboarding, performance management, and cross-training.
• Maintain safety, attendance, conduct, quality, and performance expectations.

Skills

Leadership

Quality assurance

Inspection

Problem solving

5 Why

Fishbone analysis

Pareto analysis

Corrective action

ISO compliance

5S

Team coaching

Hiring & onboarding

Tools

Vision systems

Measuring equipment

Job description

Hultafors Group North America is looking for a Quality Assurance Supervisor to lead the day-to-day Quality Assurance operation within our Distribution Center.

This is a hands-on leadership role for someone who understands quality, enjoys solving problems, and knows how to lead a team in a fast-moving operation. You’ll be responsible for ensuring products meet our quality standards, inspection and rework processes run effectively, inventory remains accurate, and quality issues are identified and addressed before they impact our customers.

You’ll also work closely with our Global Quality Assurance Manager and cross-functional partners on supplier quality, ISO compliance, new product introductions, and continuous improvement.

What You’ll Do

Lead the Quality Team

• Supervise the daily work of the DC Quality team, including the Quality Lead.
• Set priorities and allocate work based on inspection, rework, shipping, and business needs.
• Coach, train, and develop team members.
• Support hiring, onboarding, performance management, and cross-training.
• Maintain consistent expectations for safety, attendance, conduct, quality, and performance.

Own Product Quality & Inspection

• Ensure incoming materials, reworked products, and inspected goods meet company and customer quality standards.
• Oversee inspection records, defect documentation, reports, photographs, and related quality documentation.
• Ensure measuring equipment, fixtures, gauges, and vision systems are properly maintained and ready for use.
• Coordinate rework of nonconforming materials and manage product deviations.
• Identify recurring defects and quality trends and ... recommended corrective actions. Improve Processes
• Lead continuous improvement efforts focused on quality, productivity, standardization, defect reduction, inventory accuracy, and cost of quality.
• Use structured problem-solving techniques such as 5 Why, Fishbone Analysis, Pareto Analysis, and Corrective Action methodologies.
• Partner with warehouse and other internal teams to improve material flow and resolve operational bottlenecks.
• Maintain expectations related to 5S, ISO, safety, sustainability, and the work environment.

Support the Bigger Quality Picture

• Assist with new-product sample inspections and quality readiness for new or revised products.
• Support return-to-supplier activities and nonconforming product control.
• Maintain product traceability and inventory integrity within Quality-managed processes.
• Keep the Global Quality Assurance Manager informed of performance, risks, trends, and resource needs.