Quality Assurance Specialist II — Hospital Quality & Compliance

Texas Health and Human Services; Big Spring (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Texas Health and Human Services is seeking a Quality Assurance Specialist II at Big Spring State Hospital to lead complex quality management within a psychiatric setting. You will develop and monitor hospital-wide QM programs, ensure TJC and CMS compliance, and report to committees.

The role requires strong data skills, policy knowledge, and the ability to guide staff. Responsibilities include coordinating QM initiatives (QSO, UM, FSPI), auditing, trend analysis, and supporting COOP activation.

Qualifications

• Graduation from an accredited four-year college with major coursework in social services, nursing, psychology, or related field and at least six months experience.
• Associate degree and a minimum of twenty-four months experience required.
• No degree and a minimum of four years of experience required.
• Two years of experience in social services, psychiatric/health care, auditing or investigating work; and developing plans of correction.

Responsibilities

• Assist with planning, developing, and implementing departmental and hospital-wide Quality Management programs.
• Ensure compliance with The Joint Commission and CMS standards; guide staff and external stakeholders.
• Review policies and educate on organizational, statutory, and accreditation requirements.
• Coordinate QM programs including QSO, UM, FSPI and other initiatives; develop improvement plans.
• Compile monthly samples, audits, data entry, aggregate data, and reports with trend analyses.
• Act as data oversight coordinator for QAPI indicators; monitor documentation and incidents.
• Oversee submission of reports to Hospital Executive Committee and governing bodies.
• Prepare and distribute correspondence; maintain records management systems.
• Complete other audit assignments including TJC monitoring and improvement projects.
• Support disaster response or COOP activation with flexible shifts as needed.

Skills

Legal knowledge

TJC/CMS standards

Statistics

Interviewing

Computer skills

Quality improvement

Problem solving

Communication

Mentoring

Education

Bachelor-level degree in social services, nursing, psychology, or related field

Associate degree with 24+ months experience

No degree with 4+ years experience

Two years in social services/psychiatric health care or auditing with plans of correction

Tools

Data analysis software

Policy management systems

Job description

Texas Health and Human Services is seeking a Quality Assurance Specialist II at Big Spring State Hospital to lead complex quality management within a psychiatric setting. You will develop and monitor hospital-wide QM programs, ensure TJC and CMS compliance, and report to committees.

The role requires strong data skills, policy knowledge, and the ability to guide staff. Responsibilities include coordinating QM initiatives (QSO, UM, FSPI), auditing, trend analysis, and supporting COOP activation.