Quality Assurance Specialist, Child & Family Services

Camelot Community Care Inc; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance Plan

Dental Insurance Plan

401K Plan

11 paid holidays

Generous vacation and sick time

Tuition and CEU reimbursement

Flexible spending accounts

Supplemental insurance packages

Job summary

Camelot Community Care in Florida is seeking a Quality Assurance Specialist to ensure services to children and families meet regulatory and contractual requirements. You will maintain documentation, monitor outcomes, and lead reporting efforts to funders, while partnering with leadership and staff.

This role requires a Bachelor's degree in a human service field, Case Management Certification, and at least two years of case management experience within the dependency system; leadership experience

Qualifications

• Bachelor’s degree in a human service field, Case Management Certification, and at least 2 years of Case Management experience in the Dependency System.
• Leadership experience is preferred.

Responsibilities

• Oversight and implementation of electronic and physical filing procedures.
• Monitor staff documentation compliance and provide training as needed.
• Conduct ongoing file reviews and report to program leadership.
• Develop corrective measures when deficiencies are identified in documentation.
• Monitor and report contractual outcomes and implement corrective actions.
• Track case plan goals for families and report unmet tasks to leadership.
• Track and report data requirements for funders and regulators.
• Review new cases for compliance and task appropriateness.
• Review cases set for closure and permanency options for appropriateness.
• Participate in required staffings and meetings.
• Manage flex or child-specific funding and spend reporting.
• Prepare case files for internal and external monitoring and ensure compliance.

Skills

Attention to detail

Communication skills

Analytical thinking

Education

Bachelor's degree in a human service field

Case Management Certification

2+ years of Case Management experience in the Dependency System

Leadership experience

Job description

Camelot Community Care in Florida is seeking a Quality Assurance Specialist to ensure services to children and families meet regulatory and contractual requirements. You will maintain documentation, monitor outcomes, and lead reporting efforts to funders, while partnering with leadership and staff.

This role requires a Bachelor's degree in a human service field, Case Management Certification, and at least two years of case management experience within the dependency system; leadership experience