Quality Assurance Specialist

AIT Worldwide Logistics; South San Francisco (CA); On-site; USD 75,000 - 106,000; Full time

Benefits offered by this job

Medical

Prescription benefits

401(k)

Job summary

AIT Worldwide Logistics is seeking a Quality Assurance Specialist to drive global quality management, ensure policy alignment, and support audits across locations. You will manage documentation, training dashboards, and KPI tracking to sustain a culture of safety and continuous improvement.

You will collaborate with stakeholders, monitor compliance, and contribute to projects improving quality performance while ensuring regulatory adherence and effective change management.

Qualifications

• Bachelor's degree in Life Sciences, Quality Management, Engineering or related field is required.
• 2+ years in quality assurance, regulatory compliance, or related quality role is required.
• 1+ year in logistics or quality environment preferred.

Responsibilities

• Document control, training coordination, and driving continuous improvement across global quality processes.
• Investigate and coordinate non-conformances and deviations; support near miss reporting to improve safety.
• Maintain quality systems compliance with ISO, CEIV, GDP, and related standards.

Skills

MS Word

MS Excel

MS PowerPoint

SharePoint

Cargowise

eQMS experience

Logistics experience

Education

Bachelor's Degree in Life Sciences or Quality Management or Engineering

Tools

CARGOWISE

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Quality Assurance Specialist is responsible for supporting and leading all quality management processes across the organization, applying specialized quality expertise at operational stations and serving as a key liaison for global and local stakeholders. This role will ensure the organizations alignment is within company standards. Responsibilities include managing documentation in accordance with applicable policies and procedures, monitoring training compliance, supporting non-conformance support, maintaining quality KPIs and equipment and/or maintenance dashboards, providing customer, audit, and supplier‑related quality support.

Responsibilities

• Documentation, Training & Continuous Improvement: Provides support and oversees documentation control, ensures accuracy and compliance, coordinates related training, and identifies continuous improvement opportunities across global quality assurance processes.
• Non‑Conformance, Deviations & Reporting: Supports investigation and coordination and resolution of global non‑conformances and deviations, including near miss reporting to strengthen safety and improvement culture. Ensuring safety of employees and continuous improvement opportunities.
• Quality System Compliance (ISO, CEIV, GDP, etc.): Execute and maintain quality assurance activities aligned with applicable global and local standards and certifications.
• Quality KPI, Equipment & Qualification Support: Provide data, KPI tracking, and qualification support to ensure quality targets and equipment/maintenance requirements are met on time.
• Customer, Supplier & Audit Support: Support customer and supplier quality interactions and assist in preparing for and participating in internal and external audits.
• Regulatory Compliance: Ensure adherence to national and international legislation across all relevant quality assurance processes.
• Change Effectiveness & Process Evaluation: Assess the effectiveness of changes to processes, procedures, and forms to ensure intended outcomes are achieved.
• Training Monitoring & Compliance: Set up, confirm, and monitor training related to documentation management and ensure completion and compliance through training dashboards.
• Quality Projects: Contribute to defined quality projects that support organizational goals and continuous improvement.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $74,840.00-$105,660.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Qualifications

Education

• Bachelor's Degree in Life Sciences, Quality Management, Engineering, or a related field (required)

Experience

• 2+ years years of experience in quality assurance, regulatory compliance, or a related operational quality role. (required)
• 1+ years work experience in logistics and/or quality environment (preferred)

Knowledge, Skills, And Abilities

• MS Word, MS Excel, MS Powerpoint Medium
• Some Cargowsie Experience Medium
• Dot Compliance or another eQMS experience Medium
• SharePoint Medium
• Some Logistics experience Medium

Licenses and Certifications

• Quality Certification (preferred)

What AIT Can Offer You

• Medical
• Prescription
• Health Savings Account
• Flexible Spending Accounts
• Dental
• Vision
• Life
• AD&D
• Disability
• Supplemental Health
• Employee Support
• Paid Parental Leave
• Pet Insurance
• 401(k)
• Tuition Reimbursement
• 10 to 20 days of vacation (depending on tenure)
• 2 personal days
• 1 floating holiday
• 5 sick days
• 5 volunteer hours
• 6 company holidays (plus Veterans Day for Veterans) annually

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago‑based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high‑tech, industrial, life sciences and marine. Backed by scalable, user‑friendly technology, AIT’s flexible business model customizes door‑to‑door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full‑service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630‑766‑8300 ext 5218.