Quality Assurance Program Manager - RTP, Durham, NC - 2027

IBM; Durham (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

IBM is seeking a Project Manager to lead and coordinate project teams for our quality organization, delivering AI-infused management features for hybrid cloud solutions. You will define metrics, drive direction, and manage performance to meet client expectations.

In this role you will collaborate with architects, DevOps, operations, product executives, and Offering Managers in a multi-disciplinary squad, emphasizing clear communication, self-starting initiative, and proactive risk management.

Qualifications

• Must have knowledge in one or more of the following professional/technical areas.
• Experience in program management within a Quality organization.
• Excellent communication skills (written, oral and presentation).
• Self-starter, ability to work on their own.
• Artificial Intelligence, Excel, PowerPoint, and creating training media experience preferred.
• Demonstrated high-level computer/server knowledge (hardware and software) preferred.

Responsibilities

• Collaborative Development: Work closely with Architects, DevOps Engineers, site operations, product executives, and Offering Managers in a collaborative, multi-disciplinary squad environment.
• Employee Engagement: Drive developer and employee engagement through customized programs and initiatives to create an engaging and exciting workplace.

Skills

Project management

Excellent communication

Self-starter

AI awareness

Server knowledge

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Job description

Introduction

At IBM, our Project Managers play a pivotal role in leading and coordinating project teams to ensure the successful delivery of projects. As a Project Manager for our premier quality team, you'll be at the forefront of driving project direction, defining metrics, and managing performance to meet client expectations. Join our dynamic team shaping the future of AI-infused management features for hybrid cloud solutions.

Your Role And Responsibilities

• Collaborative Development: Work closely with Architects, DevOps Engineers, site operations, product executives, and Offering Managers in a collaborative, multi-disciplinary squad environment.
• Employee Engagement: Drive developer and employee engagement through customized programs and initiatives to create an engaging and exciting workplace.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Must have knowledge in one or more of the following professional/technical areas:

• Program management experience, preferably within a Quality organization.
• Excellent communication skills (written, oral and presentation).
• Self-starter, ability to work on their own.
• Artificial Intelligence, Excel, Powerpoint, and creating training media experience preferred.
• Demonstrated high-level computer/server knowledge (hardware and software) preferred.

Preferred Technical And Professional Experience

• Project Management Tools: Exposure to project management tools and software that support project planning, tracking, and reporting.
• Contract Management: Experience working with contracts, including understanding terms and conditions, and managing contractual deliverables.
• Risk Management Techniques: Familiarity with risk management techniques and methods to identify, assess, and mitigate project risks.