Senior IT Quality Assurance Manager - TS/SCI with Polygraph

General Dynamics Information Technology; Chantilly (VA); On-site; USD 140,000 - 190,000; Full time

Job summary

General Dynamics Information Technology is seeking a Mission Assurance/Quality Manager to oversee quality across an IDIQ program within the PMO. You will design and enforce a robust quality management framework, ensure SDLC, Agile/SAFe, and DevSecOps practices meet stringent standards, and drive continuous improvement through audits, RCA, and CAPAs.

You will partner with program management to define acceptance criteria, develop dashboards, and report metrics to leadership and the customer,

Qualifications

• BS/BA or equivalent experience is required.
• TS/SCI with Polygraph is required.
• 10+ years of progressive software engineering and quality assurance experience.
• 5+ years of experience leading teams with strategic initiatives.
• Experience architecting and executing large-scale manual-to-automation transformations.
• Deep expertise with automation tooling, CI/CD integration, and testing multi-tier architectures.

Responsibilities

• Design, maintain, and improve the program's quality management approach across task orders.
• Define quality criteria for SDLC, Agile/SAFe, and DevSecOps processes.
• Lead or support RCA and CAPAs for significant defects or outages.
• Provide quality dashboards and narratives to PMO and customer stakeholders.
• Coordinate quality reviews and ensure alignment of quality standards across orders.

Skills

QA leadership

Automation

CI/CD

DevSecOps

Stakeholder management

Software quality

Shift-left testing

Education

BS/BA or equivalent experience

Tools

Jira

GitHub

DB2

Job description

Why GDIT

Are you ready to be a part of an elite team at GDIT, working on alarge-scale,pioneering National Intelligence program? This is an incredible opportunity to immerse yourself into an environment that fuses innovation, speed, and security to safeguard ourNation.

At GDIT, you'll thrive in a dynamic and collaborative setting, where your technical skills will be both challenged and expanded. This program offers the chance to engage with cutting-edge technologies and contemporary development practices in support of a vital mission. You'll play a critical role in addressing some of the most intricate security and operational challenges facing Intelligence and Homeland Security today.

Come join us and contribute to a mission that truly matters, while advancing your career alongside some of the brightest minds in the industry.

What You’ll Achieve

The Mission Assurance/Quality Manager plays a strategic, high-impact role at the IDIQ level, embedded within the PMO. This person will start off in Task Order 2 setting process, oversees risk reduction, process compliance, and product reliability to guarantee the MVIs are successfully met. They enforce quality standards, oversee verification testing, and process governess. In this role, you will:

• Quality Management Framework for the IDIQ

  • Design, maintain, and continuously improve the program’s quality management approach across all task orders (e.g., quality plan, standards, templates).

  • Ensure the program’s software‑development lifecycle (SDLC), Agile/SAFe practices, and DevSecOps processes have clearly defined quality criteria at each stage.

  • Align quality practices with contract requirements, customer standards, and GDIT policies.

  • Serve as the ultimate technical authority for QA tooling and architecture.

• Process Definition, Compliance, and Continuous Improvement

  • Define and document key processes for requirements, design, coding, testing, release, defect management, and configuration management.

  • Perform periodic process compliance checks (e.g., audits, walkthroughs, spot checks) across task orders to verify teams are following agreed practices.

  • Collect and analyze findings, drive corrective actions, and track closure of non‑conformances or observations.

  • Facilitate continual improvement cycles by capturing lessons learned and updating processes, checklists, and templates.

• Metrics, Monitoring, and Reporting

  • Define and maintain a consistent set of quality and mission assurance metrics for the program, such as:

    • Defect density and leakage (e.g., defects escaping to higher environments/production).

    • Test coverage, automation rates, and rework.

    • Release quality (e.g., incidents post‑deployment, rollback rates).

  • Consolidate and analyze quality data across task orders; identify trends, hotspots, and systemic issues.

  • Provide regular quality dashboards and narratives to PMO, program leadership, and customer stakeholders.

• Risk Management, Issues, and Root Cause Analysis

  • Partner with program management to identify and track quality‑related risks and issues in the program risk/issue register.

  • Lead or support root cause analysis (RCA) for significant defects, outages, or delivery failures and ensure corrective/preventive actions (CAPAs) are defined and implemented.

  • Monitor the effectiveness of CAPAs and adjust as needed to prevent recurrence.

• Integration of Quality into Agile/SAFe and DevSecOps

  • Collaborate with the Lead Agilist, Solution Architect, and tech leads to embed quality practices into:

    • Backlog refinement, Definitions of Ready/Done.

    • Testing strategies (unit, integration, system, performance, security).

    • CI/CD pipelines (e.g., automated quality gates, static code analysis, security scans).

  • Promote and support test automation and “shift‑left” quality practices to reduce defects and rework.

  • Ensure quality checkpoints are integrated into program ceremonies (e.g., PI planning, system demos, retros).

• Deliverable and Release Quality Assurance

  • Define acceptance criteria and review standards for key program deliverables (documents, designs, plans, test evidence, release packages).

  • Perform independent quality reviews of high‑risk or high‑visibility deliverables prior to submission to the customer.

  • Participate in release readiness reviews, confirming that quality thresholds and exit criteria are met before deployment.

• Customer Interface on Quality and Mission Assurance

  • Support program management as the primary voice on quality‑related topics in customer reviews, audits, and status meetings.

  • Prepare and present quality performance summaries, trends, and improvement plans to customer stakeholders.

  • Coordinate responses to customer quality concerns, audits, or findings; track and report closure.

• Alignment Across Task Orders

  • Ensure teams adhere to program quality standards and reporting expectations.

  • Perform or coordinate quality reviews of team deliverables and contributions.

  • Support harmonization of quality approaches across task orders so the program operates with a common baseline and shared best practices.

• Training, Coaching, and Quality Culture

  • Provide training or orientation to new team members, Scrum teams, and task leads on program quality expectations, processes, and tools.

  • Coach teams on best practices in software quality, test design, defect prevention, and documentation.

  • Promote a culture where team members proactively raise quality issues and participate in improvement efforts

Required Qualifications

• BS/BA or equivalent experience

• TS/SCI with Polygraph

• 10+ years of progressive software engineering and quality assurance experience, with a proven track record of moving from hands‑on technical contributor to senior leadership

• 5+ years of experience leading teams with demonstrated ability to plan, organize, and implement significant strategic initiatives.

• Demonstrable experience architecting and executing a large‑scale manual-to-automation transformation. Must be able to speak deeply to the technical framework design, ROI analysis, and change management strategies used.

• Deep, hands‑on expertise with modern automation tooling, CI/CD pipeline integration, and testing large‑scale, multi‑tier, service‑oriented architectures.

Desired Skills and Experience

• Experience evaluating and implementing GenAI tooling to accelerate test script generation, optimize test data management (including synthetic data for PHI/PII), and improve overall QA efficiency.

• Familiarity with modern automation frameworks (e.g., Playwright, Cypress) and shift‑left API testing strategies.

• Experience with traditional enterprise stacks, including Java, Jira, GitHub, and DB2 (or similar) on large‑scale applications.

• Deep knowledge of DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate) and establishing engineering benchmarks.