AI-Driven Quality Assurance Program Manager (Hybrid)

IBM; Boston (MA); Hybrid; USD 71,000 - 106,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Parental leave

Training resources

Diversity employee groups

Job summary

IBM seeks a Project Manager to lead our Quality-focused team, shaping AI-infused management features for hybrid cloud solutions. You will guide project direction, define metrics, and manage performance to meet client expectations in a dynamic, multi-disciplinary squad.

Collaborate with architects, DevOps, and product leaders, while driving engagement and training initiatives across the organization. A high degree of ownership and clear communication are essential in this role.

Qualifications

• Program management experience, preferably within a Quality organization.
• Excellent communication skills (written, oral and presentation).
• Self-starter, ability to work on their own.
• Experience with AI, Excel, PowerPoint and creating training media preferred.
• Demonstrated high-level computer/server knowledge (hardware and software) preferred.

Responsibilities

• Collaborate with Architects, DevOps, site operations, product executives, and Offering Managers in a cross-functional squad.
• Drive employee engagement through customized programs and initiatives to create an engaging workplace.

Skills

Program management

Communication

Self-starter

AI/Excel/PowerPoint

Hardware/Software knowledge

Education

High School Diploma/GED

Bachelor's Degree

Tools

Project management tools exposure

Contract management

Risk management techniques

Job description

IBM seeks a Project Manager to lead our Quality-focused team, shaping AI-infused management features for hybrid cloud solutions. You will guide project direction, define metrics, and manage performance to meet client expectations in a dynamic, multi-disciplinary squad.

Collaborate with architects, DevOps, and product leaders, while driving engagement and training initiatives across the organization. A high degree of ownership and clear communication are essential in this role.