Quality Assurance Manager — $2k Sign-On Bonus

Abraxas Youth & Family Services; Reading (Berks County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay & benefits

DailyPay access to earned wages

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Supportive Concepts for Families, Inc. is seeking a Quality Assurance Manager to lead QA initiatives across programs in Reading, PA. This role drives improvement in service delivery while ensuring compliance with licensing and regulatory requirements.

The position requires oversight of QA activities, maintenance of certifications, and collaboration with program teams to prepare licensing and reviews. Competitive pay, paid training, and benefits support mission-driven work.

Qualifications

• High School diploma or higher with experience in IDD or autism.
• Associates or Bachelor’s with relevant experience preferred.
• Excel/PowerPoint knowledge beneficial.

Responsibilities

• Develop and oversee quality initiative strategies across program operations to improve service delivery.
• Maintain required Quality Assurance certifications.
• Oversee QA activities such as IM4Q, monitoring, and audits; complete required tasks.

Skills

Compassionate

Dependable

Patient

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Education

High School diploma and 6 years of experience

Associate’s Degree and 4 years of experience

Bachelor’s Degree in Human Services

Tools

Excel

PowerPoint

Job description

Supportive Concepts for Families, Inc. is seeking a Quality Assurance Manager to lead QA initiatives across programs in Reading, PA. This role drives improvement in service delivery while ensuring compliance with licensing and regulatory requirements.

The position requires oversight of QA activities, maintenance of certifications, and collaboration with program teams to prepare licensing and reviews. Competitive pay, paid training, and benefits support mission-driven work.