Quality Assurance Manager

ROMARK; Barling (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

ROMARK in Barling, Arkansas is seeking a Quality/Inventory Control leader with 3–5 years in logistics supervision. This role championes quality within the facility, driving audits, inventory control, and data-driven improvements to operations.

You will work with senior managers to address non-conformities, coordinate inspections, recalls, and ensure accurate inventory records and timely customer service across value-added services and shipping functions.

Qualifications

• 3-5 years of supervisory/management experience in a logistics role.
• 3-5 years of inventory/quality control experience.
• Intimate knowledge of shipping/receiving, warehouse, inventory and material handling operations, methods, and practices.
• Leadership: previously demonstrated ability to lead people and get results through others.
• Strong computer skills related to Microsoft Office products, warehouse and inventory management systems and productivity tracking software.
• Strong communication skills (written, oral) along with a high level of interpersonal skills to handle sensitive and confidential situations.
• Ability to operate and train subordinates on all equipment within a warehousing environment. (Forklift, deep reach, walkie, RF scanner)

Responsibilities

• Coordinate quality activities, audits, and compliance within the facility.
• Manage value-added services including receiving, inventory, order, picking and shipping processes.
• Develop and maintain relationships with customers and internal partners to resolve inventory and product control issues.

Skills

Supervisory/management experience

Inventory/quality control experience

Shipping/receiving knowledge

Leadership

Strong computer skills

Strong communication skills

Forklift/ RF scanner operation

Tools

Microsoft Office

Warehouse management systems

RF scanner

Productivity tracking software

Job description

Job Details

Job Location: Barling, AR 72923

Salary Range: $70,000.00 - $90,000.00

Quality/Inventory Control

• Champion of quality within the facility.
• Proven experience in Quality Management System (QMS), HACCP, Risk Assessments, audits, and compliance.
• Collects, tracks, and organizes data to provide performance feedback to the operation; responsible for suggesting methods to improve areas of operational efficiency and service to our customer. (OS&D, System Adjustments, Location Errors etc.)
• Responsible for facilitating and coordinating those activities associated with any internal or external audit, inventory cycle count, or any other quality and inspection related event.
• Works closely with senior and department managers to address non-conformities from internal and external audits.
• Primary resource and main point of contact for quality related activities such as the management of inspection hold products, product recalls, product inspections, trailer inspections and similar activities.
• Maintains positive and service-oriented work relationships with our customers and internal operational business partners; works closely with key customer points of contact to resolve inventory and product control issues.
• Recognized as the inventory and related systems/process expert in managing product through the warehouse.
• Provide guidance and general support in resolving and researching inventory discrepancies.

Services

• Responsible for the management of value-added services in the facility to include space sell-off tenants; primary contact for customer specialized service requests.
• Management of receiving, inventory, product order, picking and shipping processes for all value-added services.
• Establishes a strong working relationship and rapport with the customer with an emphasis on personalized service and value.
• Develops and implements processes and plans to meet customer requirements.

Qualifications

• 3-5 years of supervisory/management experience in a logistics role.
• 3-5 years of inventory/quality control experience.
• Intimate knowledge of shipping/receiving, warehouse, inventory and material handling operations, methods, and practices.
• Leadership: previously demonstrated ability to lead people and get results through others.
• Strong computer skills related to the use of Microsoft Office products, warehouse and inventory management systems and productivity tracking software.
• Strong communication skills (written, oral) along with a high level of interpersonal skills to handle sensitive and confidential situations.
• Ability to operate and train subordinates on all equipment associated within a warehousing environment. (Forklift, deep reach, walkie, RF scanner)