Quality Manager

autowc; Baltimore (MD); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life and AD&D insurance

Disability insurance

Employee Assistance Program (EAP)

Auto discounts

Fitness reimbursement

401K with company contribution

Paid holidays and vacation and sick-le

Bereavement leave

Jury duty leave

Job summary

Auto Warehousing Company is seeking a Quality Manager to oversee QA/QC processes at our Baltimore Fairfield location in the Curtis Bay area of Baltimore MD. The role ensures products and services meet internal standards, customer expectations, and regulatory requirements.

The incumbent balances quality assurance and quality control to maintain high standards, reduce costs, and enhance customer satisfaction while driving continuous improvement through Lean and Six Sigma initiatives across

Qualifications

• Minimum of 2 years' experience in quality field.
• Experience with statistical process control, process capability, and related statistical analysis methods.

Responsibilities

• Oversee QA and QC processes to meet standards.
• Lead continuous improvement, Lean, and Six Sigma initiatives.
• Maintain the Quality Management System (QMS) and audits.
• Collaborate with production and supply chain across lifecycle.
• Evaluate customer feedback and supplier performance for improvements.

Skills

Quality tools

ISO standards

Statistical analysis

Lean Six Sigma

Communication skills

Cross-functional collaboration

Presentation skills

Problem solving

Education

Bachelor's degree in related field

Six Sigma Certification

Job description

AWC is hiring a Quality Manager for our Baltimore Fairfield location in the Curtis Bay area of Baltimore MD. This is a salaried position with a range of $65,000 to 75,000 per year that is paid weekly plus yearly Bonus eligible. The successful candidate's actual pay will be based on various factors, such as qualifications, experience, internal equity, and market considerations.

AWC offers a generous benefits package supporting both physical and mental wellbeing. Benefits include health insurance for associates, spouses and children; basic life and AD&D insurance; disability insurance; EAP; auto discounts; fitness reimbursement; a 401K plan with company contribution; and several voluntary benefits. AWC corporate staff have paid holidays, floating holidays, vacation and sick accruals, bereavement leave and jury duty leave.

Summary of Position:

The Quality Manager oversees quality assurance and control processes to ensure products and services meet internal standards, customer expectations, and regulatory requirements. The incumbent balances quality assurance (preventing defects through process management) and quality control (identifying and correcting defects in products) to maintain high standards, reduce costs, and enhance customer satisfaction.

Essential Functions, Duties, and Tasks:

• Quality Assurance and Control: Oversee both quality assurance (planning and implementing quality standards) and quality control (monitoring, testing, and inspecting products or services) to ensure compliance and prevent defects. Develop and enforce quality policies, procedures, and guidelines tailored to the organization's industry objectives.
• Continuous Improvement: Lead initiatives in continuous improvement, Lean, and Six Sigma practices to optimize processes, reduce errors, and enhance efficiency. This includes analyzing quality data, identifying trends, and implementing corrective and preventive actions to address issues before they escalaters.
• System Management: Maintain the quality management system (QMS), ensuring alignment with standards such as ISO and other regulatory requirements. Management of documentation, audits and compliance checks to uphold internal and external quality standards.
• Collaboration and Leadership: Work closely with cross-functional teams, including production and supply chain, to integrate quality throughout the production lifecycle.
• Customer and Supplier Focus: Evaluate customer feedback, complaints, and supplier performance to identify areas for improvement and ensure that products or services meet customer expectations. These groups play a key role in maintaining the organization's reputation and customer satisfaction.

Knowledge, Skills, and Abilities Required:

• Technical experience/expertise in quality tools, standards, and methodologies (ISO).
• Ability to develop robust quality systems and processes.
• Ability to foster a culture of continuous improvement.
• Ability to communicate across all segments of the workplace.
• Ability to establish partnerships and work across all organizational departments.
• Ability to provide relevant problem solving.
• High to Excellent statistical analysis skills.
• Excellent presentation skills.
• Knowledge of quality control processes and control procedures.
• Excellent written skills.

Education, Experience, and Minimum Requirements:

• Minimum of 2 years' experience in quality field.
• Experience with statistical process control, process capability, and related statistical analysis methods.

Preferred Requirements:

• Bachelor's degree in related field (business, engineering, or statistics).
• Automotive industry Experience.
• Lean Manufacturing Experience preferred.
• Six Sigma Certification.

Auto Warehousing Company, including its subsidiaries, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.